Job Title

The Zonal Head – Business and Operations (South) will be responsible for managing, strengthening, and scaling DropX Logistics’ existing presence across South India. This role involves end-to-end ownership of business operations, expansion into new cities and regions, and full zone-level P&L responsibility while ensuring operational excellence and client satisfaction.Key ResponsibilitiesManage and scale DropX’s existing business operations across South IndiaDrive aggressive expansion into new cities and regions across the SouthIdentify, acquire, and manage new clients across e-commerce and quick commerceStrengthen and optimize last-mile delivery and quick commerce operationsBuild, train, and develop regional, cluster, and station-level leadership teamsOwn full zone-level P&L including revenue growth, cost per shipment, and manpower optimizationEstablish strong operational processes, vendor networks, and regional partnershipsDrive performance across stations, dark stores, and delivery sites to meet client SLAsManage key client relationships, negotiations, and escalationsContinuously improve operational efficiency, productivity, and service quality across the zoneCandidate RequirementsProficiency in multiple South Indian languages such as Kannada, Telugu, Malayalam, and Tamil will be highly preferred5–12 years of experience in last-mile logistics, e-commerce, or quick commerce operationsPrior experience managing Amazon EDSP last-mile operations will be an advantageProven experience managing multi-city or multi-state operationsStrong understanding of P&L management and cost optimizationExperience in quick commerce operations (dark stores, hyperlocal delivery) preferredStrong leadership, execution, and problem-solving skillsExperience expanding operations into new cities and building teams from the ground upAbility to manage large teams including station managers, supervisors, and delivery associatesWillingness to travel extensively across South IndiaStrong stakeholder management and client-facing capabilities