Job Title

Role: UNIX Administrator L2Location: Pune/Chennai/ BangaloreExperience: 4-8 YearsApply only if you are an immediate joiner or can join within 30 daysDesired Competencies (Technical/Behavioral Competency)Must-Have1.Knowledged of Unix is must.2.Should have good experience in analysis of alerts and events.3.Good monitoring skills, good communication skills and should be a team player.4.Enthusiastic, hardworking and sound logical skill to trouble shoot any issue and should be able to handle multiple task.5.Must have knowledge of Incident management and change management.6.Open to work on 24*7 environment.Good-to-HaveRHEL certified professionalKnowledge of the ITIL framework, vocabulary and best practicesSNRole descriptions / Expectations from the Role 1Support processes (currently aligned to ITIL best practice)2Regularly monitors and resolves the Alerts, incidents and Changes, status and speed of resolution of enquiries and problems; is pro-active in devising improvements and recommending changes to systems, products or services3The provision of advice and consultancy aimed at minimizing the occurrence and impact of service incidents through process improvement4Proactive to trouble shoot issue and fix it from root, customer queries to be handled wisely and effectively.5Ensures that all requests from users for assistance are handled promptly and effectively