Job Title

Job Title: Creative Operations Specialist / Manager (Design + Video)Experience: 3-8 yearsLocation: Mumbai (Lower Parel) | Work From OfficeFunction: Creative Operations / MarketingRole OverviewWe’re hiring a Creative Operations Manager to bring structure, clarity, and efficiency to our design and video workflows. This role sits at the intersection of Marketing, Design, and Video Production, ensuring seamless execution from brief to delivery.You will be responsible for translating business requirements into clear creative briefs, managing timelines, and driving cross-functional collaboration. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment with multiple stakeholders and parallel projects.Key Responsibilities1) Creative Project ManagementTranslate business and marketing requirements into structured, actionable creative briefsPlan project timelines, allocate resources, and ensure on-time delivery across design and video initiativesManage multiple concurrent projects with clear prioritization and execution rigorTrack progress, identify bottlenecks, and proactively drive resolutions2) Stakeholder & Workflow ManagementAct as the central point of coordination between Marketing, Design, Video, and other internal teamsConsolidate feedback from stakeholders and ensure clear, actionable communication to creative teamsMaintain structured workflows and ensure alignment across all stakeholdersEnsure smooth handoffs across stages of creative production3) Quality Control & Delivery ExcellencePerform basic quality checks on creative outputs before stakeholder reviewsEnsure adherence to briefs, brand guidelines, and timelinesDrive consistency and efficiency in creative output across formats4) Vendor & Production CoordinationCoordinate with external vendors, freelancers, and production partners when requiredManage timelines, deliverables, and communication for outsourced workEnsure vendor outputs meet quality and timeline expectationsRequirements3–8 years of experience in Creative Operations, Project Management, or Production rolesPrior experience working closely with Design and/or Video teamsStrong understanding of digital, social, and video content formatsProven ability to manage multiple stakeholders and complex timelinesExcellent communication, organization, and problem-solving skillsHigh ownership mindset with a bias for execution and deliveryPreferred QualificationsExperience in agency or in-house creative teamsExposure to video production workflows and vendor managementFamiliarity with project management tools such as ClickUp, Asana, or similarAbility to bring structure and process improvements to creative workflowsWhy Join NetcoreOwn and streamline creative operations across high-impact marketing initiativesWork closely with cross-functional teams including Marketing, Design, and VideoHigh-ownership role with visibility into end-to-end creative executionFast-paced, execution-driven environment with strong growth opportunitiesCompetitive compensation and career progressionAbout NetcoreNetcore is a leading AI/ML-powered Customer Engagement & Experience platform serving 6500+ brands across 18 countries. Trusted by a majority of India’s unicorns, Netcore enables businesses to drive growth through personalized, data-driven engagement across channels. Headquartered in Mumbai with a global presence, Netcore is consistently recognized as a Great Place to Work and offers an environment focused on ownership, innovation, and impact.