Role- E-commerce Operations ExecutiveExperience- 1 to 3 Years Salary- 5.00 to 6.00 LPAJob Location- Lower Parel, MumbaiAbout the company- Our client, is a trusted, respected Pharmaceutical Company in the field of DERMATOLOGY and they are into developing, manufacturing and creating mega brands since 2003.Currently our client is engaged in marketing around 25 DERMA BRANDS with PAN INDIA operations.Role OverviewThe E‑commerce Operations Executive will manage inventory, orders, and coordination with warehouse and logistics teams. The goal is to ensure products are always available and orders are delivered on time across all online platforms.Key Responsibilities1. Inventory ManagementMonitor stock levels across Amazon, Flipkart, Nykaa, Zepto, Tata 1mg and other platformsEnsure timely replenishment of stock to avoid stock‑outsCoordinate with warehouse team for stock dispatchTrack inventory discrepancies and resolve issues2. Order ManagementMonitor daily orders and ensure timely dispatchHandle order cancellations, returns and exchangesEnsure platform SLA compliance for dispatch and deliveryWork with warehouse and customer support teams for smooth order processing3. Coordination & CommunicationCoordinate with warehouse, logistics and internal teamsCommunicate with marketplace account managersHandle shipping, returns and reverse logisticsResolve operational issues quickly4. Platform Performance ManagementMonitor account health metricsTrack late dispatch, cancellations and returnsEnsure product listings follow platform guidelinesSuggest process improvements for better efficiencyRequirementsExperience in E‑commerce operations preferredKnowledge of Amazon, Flipkart, Nykaa, Zepto, Tata 1mg platformsUnderstanding of FBA and FBF operationsGood coordination and communication skillsAbility to multitask and work in fast‑paced environmentStrong problem‑solving and analytical skillsCandidates can mail their CVs to
Job Title
Ecommerce Operations Executive