Job Title

About the RoleWe are looking for a Program Manager – Operations who will drive the end-to-end execution ofacademic programs. The role focuses on ensuring smooth day-to-day operations, strongcoordination across mentors, students, and internal teams, and effective tracking of learningand placement outcomes.You will be responsible for managing program operations across academic delivery, mentorcoordination, student management, fee collections, payouts, hiring support, andplacement tracking.Key ResponsibilitiesProgram Operations & Academic Delivery● Manage day-to-day execution of academic programs● Coordinate class schedules, sessions, and academic calendars● Ensure smooth delivery of lectures, assignments, and assessments● Track attendance, performance, and overall program progress● Coordinate with university and mentors for exam-related activities, includingnotifications, fee processes, and end-semester assessmentsMentor Coordination & Management● Research and hire part time and full time mentor(s) to ensure smooth running of lectures● Coordinate with mentors for session planning and curriculum delivery● Ensure timely execution of sessions, assignments, and evaluations● Manage mentor onboarding, communication, and issue resolution● Handle mentor payouts in coordination with the finance teamStudent Management & Engagement● Act as the primary point of contact (POC) for students● Track student attendance, performance, and participation● Regularly follow up with students on progress and pending tasksFees & Collections Management● Track student fee payments and maintain updated records● Follow up with students for pending dues● Coordinate with finance for reconciliation and reportingPlacement Tracking & Coordination● Maintain and update student placement records● Track interview progress, offers, and hiring status● Ensure proper documentation of placements and outcomesHiring & Onboarding Support● Support hiring of Technical mentors.● Coordinate interviews, onboarding, and documentationKey Skills & Requirements● 2+ years of experience in program management / operations (EdTech or academicsetup preferred) / Sales background can be considered● Strong coordination and execution skills● Proficiency in Excel / Google Sheets for tracking and reporting