About OptumOptum is a global organization delivering care, powered by technology, to help millions live healthier lives. By connecting people with care, pharmacy benefits, data, and insights, we improve health outcomes at scale. At Optum, you’ll find an inclusive culture, strong career growth opportunities, and the chance to make a meaningful impact across global communities.Role OverviewThe Business Operations Program Manager / Project Manager is a critical member of the Growth Office Center of Excellence, supporting the Optum Growth Office and the Office of the CEO. This role serves as the operational backbone of the Monthly Business Review (MBR) process—driving accountability, reducing risk, and ensuring senior leaders receive high-quality, decision-ready insights.You will partner closely with executive leadership, manage complex cross-functional programs, and lead a global team of program managers to deliver consistent, scalable, and executive-level operational excellence.Key ResponsibilitiesOwn and manage the end-to-end Optum Rx Monthly Business Review (MBR) cycle, spanning Optum Rx, Optum Growth, and Optum / UHG corporate forumsDefine and govern MBR milestones, timelines, dependencies, and ownership to ensure disciplined execution and on-time deliveryEstablish and manage MBR governance, including calendars, templates, standards, attendee lists, and version controlConsolidate business inputs into cohesive, executive-ready pre-reads highlighting objectives, decisions, risks, and progress against action itemsPrepare and maintain CEO MBR briefing materials, partnering closely with executive assistants for seamless deliverySynthesize meeting outcomes into clear executive summaries, decisions, and action items; facilitate reviews prior to distributionRespond to ad-hoc executive and leadership requests by translating performance, pipeline, and client data into actionable insightsLead and develop a global team of program managers, providing clear direction, prioritization, coaching, and performance managementEstablish standard operating models, capacity planning, and quality benchmarks across the Growth COEPartner with senior leaders to align COE priorities with enterprise needs and delivery commitmentsRequired Qualifications15+ years of experience in program or project management within complex, global, matrixed organizations5+ years of people leadership experience, managing and developing high-performing teamsExperience supporting U.S.-based executive leaders and collaborating across time zonesStrong proficiency in SalesforceGo (SFGO) and Microsoft productivity toolsExceptional written and verbal communication skills with executive audiencesPreferred QualificationsExperience supporting executive office operations, including pre-reads, briefing books, and leadership talking pointsStrength in analytics, data storytelling, and executive-level insightsWhy OptumWork directly with senior enterprise leadership and the Office of the CEOInfluence high-visibility, strategic decisions across Optum and UnitedHealth GroupBe part of a high-impact, growth-focused Center of ExcellenceAccess comprehensive benefits and long-term career development opportunities
Job Title
Senior Business Project Manager