Job Title

MDM SME – Endpoint & Mobility ManagementJob SummaryWe are looking for an experienced Mobile Device Management (MDM) Subject Matter Expert to design, implement, transform, and transition enterprise endpoint management solutions across both mobile and desktop environments. The ideal candidate will have strong expertise in Unified Endpoint Management (UEM) platforms, including Microsoft technologies and various third-party device management tools. This role requires hands-on experience in enterprise mobility architecture, device lifecycle management, security compliance, automation, and the large-scale deployment of endpoint management solutions.Key ResponsibilitiesImplementation & DeploymentDesign and implement Enterprise Mobility and Endpoint Management solutions.Deploy and configure MDM/MAM policies for mobile devices, tablets, and laptops.Implement zero-touch device provisioning using Autopilot and enterprise mobility platforms.Core Concept and understanding of Samsung Knox is mandatory as mentioned above. Knowledge on Active Directory or Azure AD, Roles, Permissions and Group Policy Knowledge of Samsung Knox/ManageEngine Endpoint Central, mobile device management, mobile application management. Integrate endpoint management platforms with identity and security solutions.Transformation & Modern WorkplaceLead endpoint modernization initiatives including migration from legacy device management systems to modern cloud-based management.Drive Windows device transformation from SCCM to Intune co-management or cloud-native management.Develop and implement mobile-first and cloud-first workplace strategies.Support enterprise digital workplace transformation programs.Transition & Service IntegrationLead knowledge transition from implementation to operations teams.Establish standard operating procedures (SOPs) and documentation.Support ITIL-based service transition and operational readiness.Provide L3 support and escalation handling.Endpoint Security & ComplianceImplement device compliance policies and security baselines.Configure conditional access and posture checks.Ensure endpoint devices comply with enterprise security policies and regulatory standards.Explain different types of enrollments in iOS, Android or windows device. Automation & OptimizationAutomate device provisioning, application deployment, and patch management.Improve endpoint management efficiency through automation and scripting.Optimize endpoint performance and security posture.Microsoft Endpoint Configuration Manager (SCCM)Microsoft IntuneWindows AutopilotManageEngine Endpoint Central Required Technical SkillsEndpoint & Device ManagementRemotely Managed Devices Create compliance rules for users and devices Control device features and settings Devices and data protection App protection policies Hybrid Autopilot iOS (DEP and Apple Configurator) Zero TouchAndroid (DA and AE), Mobile Device Management PlatformsSamsung Knox Manage / Knox SuiteWorkspace ONE (VMware)Endpoint Lifecycle ManagementDevice enrollment & provisioningApplication packaging & deploymentPatch managementDevice compliance policiesDevice inventory & monitoringMicrosoft EcosystemAzure AD / Entra IDConditional AccessMicrosoft Defender for EndpointWindows 10/11 device managementMobility & SecurityMDM / MAM policy configurationBYOD and corporate device managementData protection policiesMobile security complianceAutomation & ScriptingPowerShellEndpoint automationConfiguration baselines Experience Requirements10–15+ years in IT infrastructure and endpoint management.5+ years of experience in enterprise MDM/UEM platforms.Experience in large-scale enterprise endpoint deployments (10,000+ devices).Proven experience in implementation, transformation, and transition projects.Experience working with global enterprise environments.Preferred CertificationsMicrosoft Certified: Endpoint Administrator AssociateMicrosoft Certified: Security AdministratorVMware Workspace ONE CertificationITIL FoundationMicrosoft Azure CertificationsSoft SkillsStrong stakeholder communication and consulting skillsAbility to lead enterprise transformation programsStrong documentation and knowledge transfer capabilitiesExperience working with global delivery teamsKey DeliverablesEndpoint management architecture designMDM implementation and rollout plansDevice security and compliance policiesOperational documentation and transition artifactsAutomation and optimization strategies