Job Title

IntroductionThis role will work closely with product, engineering, and business teams to embed quality into every stage of delivery—supporting high‑velocity releases while maintaining trust, stability, and operational excellence across mission‑critical consumer services.Key ResponsibilitiesQA Leadership & StrategyDefine and execute a long‑term quality strategy aligned with business objectivesEstablish measurable quality standards across all products and initiativesAct as the quality authority for major platform and business transformationsProcess & Productivity OptimizationDesign and continuously improve test management frameworksIncrease efficiency through tooling, standardization, and automationMulti‑Initiative OversightTrack quality and test execution across multiple concurrent projectsProvide clear risk assessment and quality reporting to stakeholdersTest GovernanceReview and approve test plans, scenarios, specifications, and automation assetsEnsure consistency and traceability across manual and automated testingQA Delivery Model DesignDevelop hybrid on‑site and remote testing strategiesOptimize collaboration between internal teams and external partnersPeople & Organization ManagementBuild and scale the QA organization through hiring and workforce planningCoach QA Leads, Test Engineers, and Automation SpecialistsConduct performance evaluation and career development planningBudget & Resource ControlOwn budget planning and cost optimization for QA activitiesAutomation ExpansionDrive automation testing adoption and maturity across servicesIdentify opportunities to integrate automation earlier in the development lifecycleRequired Experience & Skills6+ years of hands‑on experience in system‑level testing, covering both manual and automated testingProven expertise in test planning, design, execution, and quality assessment5+ years managing testing or development efforts across multiple parallel projects3+ years in people management, including hiring, evaluation, organizational planning, and budget ownershipStrong practical knowledge of structured testing methodologies (e.g., ISTQB‑level fundamentals and advanced concepts)Solid understanding of quality management frameworks and defect prevention strategiesPreferred QualificationsExperience with non‑functional testing (performance, reliability, security)Background in large‑scale online services or digital platformsPrior hands‑on software development experienceProactive problem‑solver who actively brings stakeholders togetherStrong communicator comfortable working across technical and non‑technical teamsContinuous learner who thrives in fast‑changing environmentsChange‑oriented mindset with a track record of driving improvementCollaborative leader who fosters trust and shared ownership