Job Title

Job Role: EDO - Project Manager (US Healthcare)Experience: 12 -18 yearsJob Location: Chennai / HyderabadWork Model: Hybrid (3 days WFO)Work Time: 3 PM -12 AM.Role SummaryThe Project Manager (PM) partners closely with a Program Manager or Director to own end‑to‑end project delivery for assigned initiatives. PMs are accountable for planning, execution, monitoring, and closeout, ensuring projects are delivered on time, on budget, on scope, and with high quality.PMs exemplify Highmark Health’s core behaviors, foster a collaborative and accountable team environment, and consistently apply the Delivery Excellence methodology and internal delivery processes. This role requires strong ownership, proactive risk management, and disciplined execution while supporting projects aligned to the U.S. Eastern Time (EDT) business day.Core ResponsibilitiesOwn end‑to‑end project management activities from initiation through closeout, including development of the project charter, integrated project plan, and work breakdown structureDrive day‑to‑day execution to ensure delivery within approved scope, schedule, budget, and quality targetsAct as the single point of accountability for assigned projects, representing deliverables and status in meetings and presentationsManage demand, capacity, and resource allocations on a weekly basisEnsure timely and accurate submission of timesheets and required financial artifactsAnalyze actual performance against planned activities and proactively address variancesProactively identify delivery risks and issues early; escalate appropriately with clear mitigation and contingency plansAnalyze risk drivers, establish avoidance strategies, define trigger events, and assign ownership for corrective actionsEnsure change controls are submitted accurately and on time, with required stakeholder approvalsBuild strong, trust‑based relationships across business, technology, PMO, and client stakeholdersLead and facilitate project meetings; provide clear, concise written and verbal status updatesCreate and execute communication plans to ensure alignment and transparency across global stakeholdersPartner closely with Solution teams, Program Managers, and the PMO to ensure projects are launched on time and staffed appropriatelyBuild knowledge of the EHS platform, client organizations, and business processes to become a trusted delivery partnerShare lessons learned and best practices across teams to improve future delivery outcome.Required Skills & ExperienceMinimum 4 years of hands‑on ownership of end‑to‑end project delivery (initiation through closeout)Experience managing large and/or complex projectsPMP certification or equivalent formal project management trainingExperience working within an industry‑standard Software Development Life Cycle (SDLC)Healthcare insurance industry business and operational knowledge preferredDemonstrated ability to work independently, drive work forward, and take ownership without waiting for directionProven strength in risk identification, escalation, and problem resolutionStrong planning, organizational, and execution skills in a fast‑paced environmentAbility to balance multiple priorities while maintaining delivery disciplineStrong professional written and verbal communication skillsAbility to lead meetings and communicate risks and issues clearly to global stakeholdersProficiency with Microsoft Office (Excel, PowerPoint, Word)Experience with customer relationship management concepts and practicesWorking Hours & Reliability ExpectationsThis role requires consistent availability during the stated shift of 3:00 PM – 12:00 AM ISTPreference for candidates able to work 4:00 PM – 1:00 AM IST, aligned to U.S. Eastern Time (EDT)Reliable attendance during core working hours is mandatoryDemonstrated professional accountability, including:Adherence to agreed working hoursAdvance notice for planned leaveMinimal unplanned absences