Job Title

Job Title: Collections Executive (1st Party Collections)Location:Firstsource, 1st Floor, Athena Building, Near Prism Tower, Goregaon West, Mumbai 400090Job Summary: We are looking for dynamic and customer-focused individuals to join our team asCollections Executivesfor a1st Party Collections Process . The role involves interacting with existing customers to ensure timely repayment of dues while maintaining a positive customer relationship and delivering excellent service.Key Responsibilities: Handle outbound and inbound calls to customers for payment reminders Follow up on outstanding payments and negotiate repayment plans Maintain accurate records of customer interactions and payment commitments Resolve customer queries related to billing and payments professionally Ensure compliance with company policies and regulatory guidelines Meet daily/weekly/monthly collection targets Build and maintain strong customer relationshipsEligibility Criteria: HSC passed or Graduate (Freshers & Experienced can apply) Good command of English (verbal and written) Basic computer knowledgeSkills Required: Excellent verbal and written communication skills Strong negotiation and convincing abilities Customer handling and problem-solving skills Ability to work under pressure and meet targetsWork Schedule: 5 Days Working with 2 Rotational Week Offs US Shifts (including night shifts)Salary: ₹2 LPA to ₹4.5 LPA (based on experience and performance)Transport Boundaries: Western Line: Churchgate to Virar Central Line: CST to Thane (Main City) Harbour Line: CST to VashiEmployment Type: Full-Time, PermanentHow to Apply: Interested candidates can apply immediately: Contact: HR Aayush 9029147379 Email:Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they make it happen for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™️ - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @ email addresses.