About GRIPITAt GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem.What You’ll Do:Own end-to-end demo and installation bookings - from request to completionCoordinate closely with field experts to ensure smooth and timely service deliveryHandle inbound and outbound calls with a customer-first approachSchedule, track, and manage daily bookings with high accuracyResolve customer queries proactively while maintaining service qualityEnsure seamless execution and a consistent customer experienceCollaborate with internal teams to minimize delays and improve turnaround timeBring in strong communication, ownership, and multitasking to the roleWhat we’re looking for:Clear and confident communicationStrong coordination and problem-solving skillsAbility to manage multiple tasks in a fast-paced setupHigh ownership and attention to detailCustomer-centric mindset
Job Title
Business Operations Specialist