Job Title

Strengthen Enterprise Backup Resilience Across Multi-Cloud EnvironmentsThe Veeam SME anchors the reliability of enterprise data protection strategies, ensuring business-critical systems remain secure, recoverable, and always available across complex multi-cloud environments. This role directly supports global business continuity, safeguarding operations against disruption while enabling scalable growth. Built for long-term career progression with Emapta, it offers a top 1% experience for top 1% talent-where expertise is valued, impact is visible, and you operate alongside high-performing global teams.Job SnapshotEmployment Type: Full-timeShift: Night Shift, Weekends OffWork Setup: Work From Home/Remote, IndiaBenefitsCompetitive packageMedical life insuranceWork from home arrangementFixed weekends offStandard government and Emapta benefitsWell-equipped, modern, and accessible officesEmployee engagement initiativesMentorship and exposure to global leaders and teamsDiverse, inclusive, and supportive cultureTransparent performance managementUnlimited upskilling through Emapta Academy courses (Want to know more? Visit: to 4 years of experience managing Veeam environmentsExperience working in an MSP or multi-client environment (strongly preferred)Proven experience in backup architecture and disaster recovery planningVeeam certification such as VMCE (preferred)Strong troubleshooting and root cause analysis skillsCore ExpertiseExpert-level proficiency in Veeam Backup & ReplicationStrong experience with Veeam Cloud Connect, SOBR, and immutability using Linux hardened repositoriesProven knowledge of Veeam Backup for Microsoft 365Infrastructure KnowledgeStrong experience with VMware vSphereWorking knowledge of Hyper-V (nice to have)Solid understanding of storage systems including SAN, NAS, and S3-compatible object storageStrong knowledge of networking fundamentals including VPN, firewalls, and segmentationCloud PlatformsExperience with at least one cloud platform such as Microsoft Azure, AWS, or ThinkOnOperating SystemsAdvanced experience with Windows ServerWorking knowledge of Linux for hardened repositoriesSoft SkillsStrong communication skills with the ability to explain technical concepts to non-technical stakeholdersStructured and process-oriented mindsetStrong ownership and accountability in incident resolutionAbility to work independently in a remote environmentClient-first mindsetNice-to-Have (Differentiators)Experience with ransomware recovery strategiesKnowledge of immutable storage and air-gap architecturesExposure to Backup-as-a-Service billing models such as per VM or per TBExperience integrating backup solutions with DRaaS environmentsKey ResponsibilitiesArchitecture & DesignDesign and implement Veeam-based backup and recovery solutionsDefine backup strategies including RPO, RTO, retention, and immutabilitySupport hybrid and cloud-based backup architectures across on-prem and cloud environmentsAlign solutions with client compliance and business continuity requirementsOperations & SupportManage and monitor daily backup operations across multiple client environmentsTroubleshoot backup failures, performance issues, and restore processesPerform and validate backup restores including file-level, VM-level, and full disaster recovery scenariosEnsure SLA adherence for backup success rates and recovery timelinesOptimization & GovernanceOptimize storage usage, retention policies, and backup performanceImplement best practices including immutability, air-gapped backups, and ransomware protectionMaintain documentation and standard operating proceduresParticipate in capacity planning and cost optimization initiativesClient & Internal CollaborationAct as technical escalation point for backup-related issuesSupport pre-sales activities including solution validation, sizing, and architecture inputCollaborate with Infrastructure, Cloud, and Service Desk teamsContribute to client QBRs involving backup strategy and risk discussionsContinuous ImprovementStay updated with Veeam features, updates, and industry best practicesIdentify opportunities to standardize and productize backup servicesContribute to internal Backup-as-a-Service offeringsKey Success Metrics (KPIs)Achieve backup success rate of 98-99% or higherMeet recovery time objectives and ensure RTO complianceMaintain efficient incident resolution time (MTTR)Reduce backup failures and recurring issuesEnsure accuracy and completeness of documentationAbout the ClientOur client is a North American IT solutions provider founded in 2006, known for delivering advanced virtual desktop infrastructure, endpoint management, and cloud services. They support businesses with tailored managed and professional services, enabling secure, scalable, and high-performing IT environments. Backed by strong partnerships with leading technology providers and recognized as one of the most certified Citrix Platinum partners in the region, they have built a reputation for innovation, accountability, and consistently delivering high-impact solutions that drive client success.Welcome to Emapta India-your gateway to professional excellenceAt Emapta India, careers are built on stability, growth, and meaningful global exposure. Partner with international clients across industries while staying rooted in your home country. With a strong network of global partners, we create opportunities that empower professionals to thrive, innovate, and make a real impact. Join a community driven by ambition, collaboration, and long-term success-where your potential meets limitless global possibilities.#EmaptaEra