Company DescriptionRana Infra is a respected South Delhi real estate developer specializing in luxury builder floors and smart homes. With over 20 years of experience, the company is known for delivering high-quality residential projects in prime South Delhi locations. Rana Infra is synonymous with modern architecture, smart automation, and premium designs, providing future-ready homes that embody transparency, precision, and long-term value. Committed to on-time delivery and impeccable construction standards, Rana Infra is a leading name in luxury real estate development.Key Responsibilities:Handle inbound and outbound calls for leads generated via digital campaigns, referrals, and other channelsQualify leads and understand customer requirements for luxury real estate offeringsMaintain accurate records of customer interactions in the CRM systemEnsure timely follow-ups with prospective clients to maximize conversionsSchedule site visits and coordinate with the sales teamProvide detailed information about projects, pricing, and offerings to clientsDeliver a premium customer experience consistent with luxury brand expectationsTrack and report lead status, conversions, and feedbackRequirements:Minimum 2 years of experience in real estate, preferably in luxury residential/commercial segmentPrior experience in CRM or voice process (inbound/outbound calling)Strong communication and interpersonal skillsCustomer-centric approach with a professional and polished demeanorFamiliarity with CRM tools and lead management systemsAbility to handle high-value clients and maintain confidentialityGood follow-up and negotiation skillsPreferred Skills:Experience handling HNI (High Net-Worth Individual) clientsStrong persuasion and relationship-building abilitiesKnowledge of the local real estate marketWhat We Offer:Opportunity to work with a luxury real estate brandHigh exposure to premium clienteleGrowth opportunities within sales and customer relationship managementCompetitive salary + performance incentivesLocation: South Delhi Employment Type:Full-Time
Job Title
CRM Executive – Voice Process (Luxury Real Estate)