Job Description - Revenue targets of the branch - Productivity of the branch - Recruit, coach and develop ADM and Agent Advisors - Adherence to Customer service standards Key Responsibilities Meet branch targets - Achieve revenue targets - Ensure implementation of GOLD system - Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards - Ensure that all Sales Managers and Agents under supervision perform as per the company rules and regulations Track productivity measures as for the unit - AFYP - Case rate - Annual mode business - Persistency - Paid cases per agent - YTD appointments - SM appointments - Proactive agent retention - Annual FYC standards Execute plans for growth of the agency - Identify, interview and select new ADMs from natural market and by networking - Ensure adherence to laid down sales and service standards for ADMs - Conduct weekly performance review and planning (PRP) for ADMs - Ensure retention of ADMs by formulating their development plans, meeting their training needs and communicating with them on a regular basis - Build leadership pipeline of future AADM & ADMs from the branch Other Responsibilities - HO co-ordination - Sales promotion activities - Assist in overall running of the S.O Preferred Candidate Profile Minimum Education: - Graduate preferably with an MBA Minimum/Specific Experience: - Graduate preferably with an MBA - If MBA, minimum of 8 years of experience in sales and sales management, recruitment, supervision and development of people - A graduate should have a minimum of 7-8 years of experience in the above domain - Should have local market exposure and experience in process driven, quality sales organizations
Job Title
Office Head