Primary SkillsCollaborate closely with development and engineering teams to resolve issues ensuring application stability and managing escalationsConduct indepth troubleshooting root cause analysis and resolve critical incidentsAnalyse logs application code configurations and infrastructure dependenciesParticipate in post incident reviewsSupport application release processes deployment validations and rollback planningProvide afterhours support as part of the on call rotationHandson experience with Java NET or PythonStrong knowledge of application architecture APIs databases and cloud platformsExperience with monitoring tools CICD pipelines and version control systems like GitHubAbility to support citizen developer initiativesCollaborate effectively with development teams to address bugs and performance improvementsLocation - Pan IndiaExp - 3 - 5 yrsAssociate should work in second Shift 2:00 pm – 11.00 pmSecondary SkillsReinsurance domain knowledgeFamiliarity with Agile and Scrum methodologiesIdentifies manages and escalates issues and risks as appropriateSoft SkillsStrong communication and interpersonal skillsAbility to work effectively in a fast paced dynamic environment
Job Title
Application Support Engineer