Skill-IT Delivery Lead(Pharma)Experience Required-15+ YearsLocation-PuneRole Summary:We are seeking an accomplished IT Delivery Leader with strong experience in pharmaceutical industry processes to lead end-to-end delivery of enterprise IT programs and digital transformation initiatives. The role requires deep understanding of GxP-regulated environments, validated systems, and pharma business functions, combined with proven leadership in large-scale IT delivery.Key Responsibilities:IT Delivery & Program ManagementLead end-to-end IT delivery for multiple concurrent programs across applications, data, integration, and infrastructure.Own delivery governance, planning, execution, risk management, and successful closure of programs.Ensure delivery commitments on time, cost, quality, and compliance.Serve as the primary IT delivery interface for senior business stakeholders.Pharma Process & Domain LeadershipExperience in managing engagements on key technology platforms Veeva, Medidata, LIMS, SAP S/4, Salesforce, etc.Experience in product commercial launch, emerging biotech, AI-led value chain transformation.Ensure systems align with GxP, GAMP 5, 21 CFR Part 11, ICH, and other relevant regulatory standards.Drive adoption of validated systems and documentation practices across projects.Strong knowledge of Pharma business processes, including will be preferred:Commercial - Sales & Marketing, Medical, Market AccessR&D - Clinical Operations, Discovery, Pharmacovigilance & Drug SafetyManufacturing, Quality, and Supply ChainRegulatory Affairs & SubmissionsDelivery Leadership & Growth EnablementOwn end-to-end IT delivery for Life Sciences portfolios with clear linkage to business growth outcomes (revenue uplift, faster launches, market penetration, productivity).Drive a delivery-led growth model by proactively identifying opportunities where technology can:Improve sales effectiveness and rep productivityEnable omnichannel and personalized HCP engagementAccelerate product launches and brand transformationConvert Commercial demand into scalable delivery roadmaps with measurable business KPIs.Vendor, Financial & Portfolio ManagementOwn Commercial IT portfolio management including budgeting, forecasting, and financial discipline.Lead multi-vendor delivery ecosystems (system integrators, SaaS vendors).Ensure strong vendor governance, SLAs, cost optimization, and performance outcomes.Stakeholder & Business PartnershipPartner with Business, QA, Regulatory, Compliance, and Vendors to ensure aligned outcomes.Communicate program status, risks, and mitigation plans to executive leadership.Build strong relationships with global and cross-functional teams.Governance, Quality & ComplianceEstablish and maintain delivery frameworks aligned with SDLC, Agile, SAFe, or Hybrid models.Ensure adherence to validation, audit readiness, change control, and inspection preparedness.Lead vendor governance, SLA management, and third-party delivery oversight.People Leadership & Capability BuildingBuild and lead high-performing Commercial IT delivery teams across geographies.Mentor delivery managers, architects, and product owners.Strengthen organizational capability in:Commercial domain knowledgeAgile delivery in regulated environmentsBusiness-facing IT leadershipRequired Qualifications & ExperienceEducationBachelor’s degree in engineering, Computer Science, or related fieldMBA or master’s degree preferredExperience15+ years of overall IT experience with 5-8+ years in delivery leadership rolesSignificant experience in Pharmaceutical or Life Sciences industryDemonstrated success delivering large, complex IT programs in regulated environmentsExperience managing multi-vendor and global delivery modelsTechnical & Domain SkillsStrong understanding of:GxP compliance, Validation lifecycle, CSV/CSAPharma platforms such as Veeva, Oracle, SAP, LIMS, MES, CTMS (any combination)Familiarity with cloud, data platforms, integrations, and enterprise architecturesExperience with Agile / SAFe delivery models in regulated domainsLeadership & Behavioral CompetenciesExecutive presence with strong stakeholder management skillsStrategic thinker with hands-on delivery mindsetExcellent communication, negotiation, and conflict management abilitiesStrong decision-making under ambiguity and regulatory constraintsResults-driven with a continuous improvement mindsetDesirable / Preferred Skills, ExperienceExperience supporting global pharma enterprisesExposure to digital transformation, AI/ML, data & analytics in Life SciencesCertification in PMP, SAFe, ITIL, or equivalent
Job Title
IT Delivery Lead(Pharma)