Job Title

Main responsibilities: Provide first and second-level IT support to users via phone, email, and remote assistanceHelp with the installation and maintenance of notebooks, peripherals, meeting room equipment, and mobile devicesAssist colleagues with basic IT-related issues and troubleshootingEscalate more complex issues to senior team members or third-party suppliersParticipate in small IT projects under the guidance of the IT Operations ManagerSupport administrative tasks, including basic access managementKeep IT documentation up-to-date.Liaise with external suppliers or third parties when neededLearn and gain experience in asset management, M365, and SharePoint.Well‑spoken, confident, and presentable with a professional appearance. Your Profile:Currently enrolled in or recently graduated from an IT-related degree or similar field (preferred, but not required)1-2 years of experience with IT support and troubleshooting (e.g., internships or personal projects)Willingness to learn and develop IT skills in a professional environmentStrong organizational skills and ability to prioritize tasksGood communication skills, even in stressful situationsTeam player who can collaborate with colleaguesFamiliarity with M365 environment is a plusKnowledge of the ITIL framework is a bonus, but not required.