We are looking for a strong expertise in Telecom Order Management. This role requires hands-on experience in managing complex telecom orders, close coordination with provisioning teams, and strong customer communication skills.Domain: Telecom Order Management (Mandatory)Work & Shift Details -Location: Bangalore -Work Mode: 5 days work from office -Rotational Shift: No -Night Shift: Yes -5:30 PM IST – 2:30 AM IST -6:30 PM IST – 3:30 AM IST (Daylight Time)If interested, please share your resume onalong with below details: TEX- REX- CTC- ECTC-***Key Responsibilities & Skills:***1.End-to-end Telecom Order Management experience.2.Strong hands-on knowledge of: Ethernet Connections 4.PIP Circuits Dedicated Internet Circuits (DIA) Access Circuits3.Good understanding of LEC / PTT coordination and dependencies4.Clear understanding of the Basic Provisioning team’s role and workflows5.Ability to manage orders, milestones, fallouts, and escalations6.Excellent customer communication skills with a strong focus on SLAs and deliveryMust Have: -Proven experience in Telecom Order Management operations-Strong stakeholder management and customer-facing skills-Ability to work in a fast-paced, operations-driven environment
Job Title
Telecom Order Management