ob Title: Guest Relations Executive (GRE) – Spa & WellnessLocation: BPTP Sales Gallery, Faridabad Department: Sales / Customer ExperienceJob Purpose:To deliver a premium spa & wellness experience at the Sales Gallery by engaging clients, showcasing wellness offerings, and supporting the sales team in enhancing the overall customer journey.Key Responsibilities:Welcome and assist clients visiting the Sales Gallery with a hospitality-driven approachHandle and promote the spa & wellness vertical, including explaining services, facilities, and benefitsConduct walkthroughs of wellness zones (spa, relaxation areas, etc.)Coordinate with the sales team to align wellness offerings with client expectations and project positioningMaintain high standards of ambience, hygiene, and presentation in wellness areasManage client appointments, queries, and follow-ups related to spa/wellness servicesSupport in organizing wellness-focused events, demos, or engagement activities at the galleryEnsure accurate recording of visitor data and feedback related to wellness experienceCandidate Profile:Graduate (Hospitality / Spa / Wellness background preferred)2–5 years of experience in spa, wellness centers, luxury resorts, or hospitalityStrong understanding of spa services, wellness concepts, and guest experience standardsExcellent communication and interpersonal skillsWell-groomed, presentable, and customer-focusedAbility to handle premium/HNI clientelePreferred Background:Experience in Spa Resorts / Luxury Wellness Centres / 5-star HotelsCertification or exposure to wellness/spa therapies (added advantage)Key Skills:Guest Experience & HospitalitySpa & Wellness KnowledgeCommunication & PresentationClient Handling (HNI)Coordination & Service ExcellenceShare your resume at
Job Title
Spa & Wellness Guest Relations