Role ObjectiveTo lead the pricing function for complex deals across domestic and international markets by developing competitive, commercially robust, and risk-mitigated pricing solutions that support business growth while protecting margins.Key Responsibilities1. Deal Pricing & Commercial Structuring· Lead end-to-end pricing for RFPs, proactive bids, and client renewals· Develop pricing models across FTE, transaction-based, hybrid, and outcome-based constructs· Structure commercial solutions including productivity commitments, transformation-led savings, and gain-share models2. Financial Modelling & Analysis· Build detailed cost models and conduct scenario modelling, sensitivity analysis, and what-if simulations· Validate assumptions and ensure accuracy and consistency of all financial inputs3. Commercial Governance & Risk Management· Identify and mitigate pricing risks and ensure adherence to pricing guidelines, approval frameworks, and margin thresholds· Highlight deviations, exceptions, and commercial risks to leadership and support contract reviews4. Stakeholder Management· Collaborate closely with Sales, Solutions, Finance, Operations, Technology and Transition teams· Support deal shaping discussions and provide commercial insights· Act as a key partner to Business Development in client negotiations5. Process Improvement & Standardization· Drive standardization of pricing templates, tools, and methodologies· Improve pricing turnaround time and efficiency· Support digitization and automation of pricing processes6. Reporting & Insights· Track pricing metrics such as deal pipeline, margins, win rates, and turnaround times and provide insights to leadership on trends, risks, and opportunities· Support development of MIS dashboards and reporting frameworksKey Skills & Competencies· Strong financial modelling and analytical skills· Deep understanding of BPO / outsourcing pricing models· Commercial acumen and deal structuring capability· Ability to manage multiple deals under tight timelines· Strong stakeholder management and communication skills· Attention to detail with a structured approach to problem-solvingEducational Qualification· MBA / CA / CFA / equivalent (preferred)· Bachelor’s degree in Finance, Economics, Engineering, or related fieldExperience· 6–10 years of experience in pricing / commercial / finance roles· Experience in BPO / ITES / outsourcing industry preferred· Exposure to international deals and complex commercial modelsSuccess Measures· Quality and accuracy of pricing models· Deal win support and margin achievement· Turnaround time for pricing delivery· Effectiveness in risk identification and mitigation· Stakeholder satisfaction and business impactNature of Role· Individual contributor with team oversight· High collaboration across Growth functions· Critical role in deal closure and revenue generation
Job Title
Pricing Manager