Job Title

Front Desk & Reception Executive Nirvana Eco Agro ResortLocation: MAHABALESHWARExperience: Minimum 2 yearsEmployment Type: Full-TimeAbout the RoleWe are looking for a warm, professional, and customer-focused Front Desk & Reception Executive to be the face of Nirvana Eco Agro Resort. The ideal candidate should have excellent communication skills, a pleasant personality, and prior experience in guest handling and hospitality operations.⸻Key Responsibilities• Welcome guests with a friendly and positive attitude.• Handle check-in and check-out processes smoothly and efficiently.• Manage guest inquiries, reservations, and room allocations.• Maintain records, logbooks, and daily reports accurately.• Coordinate with housekeeping, kitchen, and management teams for seamless guest service.• Address guest complaints or issues promptly and professionally.• Handle phone calls, emails, and online booking portals.• Provide information about resort facilities, activities, and local attractions.• Ensure front desk area is clean, organized, and presentable at all times.• Assist in billing, payments, and maintaining cash counter accuracy.• Support in managing event bookings and special guest requests.⸻Skills & Qualifications• Minimum 2 years’ experience in Front Desk/Reception (preferably in hospitality).• Strong communication skills in English, Hindi, and Marathi.• Good knowledge of reservation systems, MS Office, and basic computer operations.• Pleasant personality with strong customer service skills.• Ability to multitask and handle pressure during peak hours.• Problem-solving attitude and professional work ethics.• Ability to work flexible hours, weekends, and holidays as required.⸻What We Offer• Positive and nature-friendly work environment.• Opportunity to grow within the hospitality sector.• Competitive salary and performance-based incentives.• Staff meals and accommodation