Job Title

Hiring: Technical Support Engineer (Electrical/Electronics) Location: Kondhwa, Pune Company: Aster Technologies and Controls LLP Experience: 2–4 Years Qualification: Diploma / B.E. in Electrical or Electronics Note: IT graduates are requested not to applyWe are looking for a motivated and customer-focused Technical Support Engineer with a strong background in Electrical/Electronics to join our Customer Solutions Team.Role OverviewThe selected candidate will be responsible for providing technical support, troubleshooting customer issues, and ensuring the optimal performance of our products, while delivering an exceptional customer experience.This role plays a critical part in enhancing user satisfaction by resolving technical concerns efficiently and contributing to continuous product improvement.Key ResponsibilitiesProvide timely and effective technical support to customersDiagnose and troubleshoot product-related issuesEnsure smooth functioning and performance of electronic solutionsCollaborate with internal teams to resolve complex problemsGather customer feedback and contribute to product improvementsBuild strong customer relationships and ensure high satisfaction levelsKey Skills & RequirementsStrong knowledge of electrical/electronic systemsProblem-solving and analytical skillsGood communication and customer-handling abilitiesAbility to work independently and in a team environmentHands-on experience in troubleshooting and technical supportIf you are passionate about technology and enjoy solving real-world customer problems, we’d love to hear from you!