Job Title

Job Title: Experience Center Manager Roles and Responsibilities Overseeing the overall management of the store Ensuring the store is manned at all times by Brand Champions Meeting daily, weekly & monthly conversion targets for the store Supervising the follow-up of leads by the team Ensuring uniform lead allotment for the Brand Champions Providing finance support to customers with the help of financers Ensuring adherence to sales SOP by the store team Hiring, training, motivating, counseling, and monitoring the performance of new-vehicle sales employees Maintaining an accurate daily log reflecting all sales activities in the Experience Center Implementing and monitoring a prospecting and sales control system for proper follow-up of potential buyers Developing and monitoring a follow-up system for new-vehicle purchasers Maintaining a customer-focused sales environment throughout the sales, delivery, and follow-up process Conducting daily and weekly sales meetings Staying updated on market trends by conducting analysis and monitoring competitors' activities Providing suggestions and recommendations for in-store merchandising, customer service approach, and other areas to improve the business Producing daily, weekly, monthly, quarterly, yearly sales, KPI, and other communicated reports Overseeing stock count, control, and proper record of all stock movements and inventory Ensuring consistency in customer service by all associates based on established SOPs Handling after sales queries and complaints Providing on-job training to the team members Ensuring strong communication between the associates and transfer of all important information within the team Qualifications, Experience & Skills Excellent interpersonal and communication skills Enthusiastic, self-confident, well-presented, and self-motivated with a strong problem-solving attitude Demonstrable success gained as Store Manager with a recognized retail brand Demonstrated leadership capabilities and regularly exceeds expectations People skills with the ability to lead and motivate a team Ability to work in high-pressure situations and to “think on your feet” Strong business acumen and use of business analytics Minimum Education – Any Graduate Experience: Minimum 3-7 Years of experience in store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience) Requirements Requirements: Any Graduate with 3-7 years of experience in Automobile/Retail/FMCD/Lifestyle Retail Experience as a store manager or store in Benefits Salary: 3.5 LPA to maximum 4.5 LPA CTC Notice period : up to a maximum of 15 days.