Job Title

Education : Graduation / MBA Supply Chain/ LogisticsExperience : 5 to 7 Years of professional experienceKey activities :Getting Purchase Order from customer, scrutinizing them in terms of their completeness, monitoring key terms and comparison of the same with Customer Master Data.In case of Deviation in Master data and purchase orders, co-ordination with customer and get the same aligned/get the approval from BA or other department in case there is an exceptionMaintaining price conditions as per customer and part in SAP.Booking the orders schedule in SAP system and updating customer about the sales order detailsSpecific attention to the OEM requirements, following up for their schedules and the call off orders against themEnsure that the confirmation dates of the availability of the material is within the lead time and co-ordination with factory in case it is going beyond lead time. Ensure timely execution of orders as per the GI dates in the system and co-ordination with factory in case of delay. Proper escalation in case the request is not honored. Attending the customers short term urgencies and giving them timely feedback about the availability of the materialSending the open order reports to the customer on monthly basis or in case it is desired by customer.Alignment of requested dates properly in the system as per the feedback from the customer on open ordersEscalation in case the material is ready and customer has pushed out the demand further to avoid accumulation of unwanted inventoriesUsage of the Customer Portal for ASN preparation.Quarterly customer visits for the key customers and as per demand for the others. Keeping the customer Satisfaction score over 85% for each customer