Role: Associate – Client Servicing (Digital Marketing Agency) Experience: 1–3 Years Location: Hyderabad 1. Responsibilities Coordinate between internal teams including Content, Creative, Performance, and Web to ensure timely execution of deliverables Track day-to-day tasks against briefs and timelines; flag delays or gaps proactively Maintain and update trackers for scope vs. delivery across clients and projects Conduct regular audits of digital assets: Websites (content updates, basic hygiene checks, broken links, etc.) Social media platforms (profile completeness, consistency, posting accuracy) Execute social media posting as per approved calendars: Ensure correct captions, creatives, and hashtags are used Maintain posting schedules and platform-wise accuracy Monitor and identify ongoing trends across platforms (Instagram, Facebook, YouTube, etc.) and share relevant inputs with internal teams Perform basic competition analysis: Track competitor content, campaigns, and engagement patterns Share structured observations with the team Prepare weekly and monthly reports: Collate data from multiple sources (social, performance, website) Present data in predefined formats with key highlights Support in documentation and internal communication: Brief sharing, MOMs, task lists, and status updates Ensure all project-related information is updated and accessible 2. Requirements (Qualifications & Skills) Bachelor’s degree in Marketing, Business, Communications, or related field 1–3 years of experience in a digital marketing agency or similar environment Basic understanding of: Social media platforms and formats Digital marketing concepts (organic + paid) Website structure and content management Familiarity with tools such as: Excel / Google Sheets (mandatory for reporting and tracking) Social media platforms (Meta, YouTube, etc.) Basic knowledge of tools like Google Analytics is an advantage Strong coordination and organisational skills: Ability to manage multiple tasks simultaneously Attention to detail in execution and reporting Good written and verbal communication - English & Telugu Ability to follow processes and work within defined timelines
Job Title
Associate – Client Servicing (Digital Marketing Agency)