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Job Title: Account Manager – Strategy & Client ServicingLocation: Okhla Phase 1, New DelhiExperience: 3–5 yearsEmployment Type: Full-timeAbout UsWe are a creative-led agency building culturally relevant, insight-driven brand communication across digital, content, and social platforms. Our work sits at the intersection of strategy, storytelling, and execution — helping brands grow with clarity and impact.Role OverviewWe’re looking for an Account Manager – Strategy & Client Servicing who can own client relationships while driving strategic thinking and execution across accounts. This role is suited for someone who understands how to translate business objectives into strong creative and content-led solutions, while leading teams to deliver consistently.Key ResponsibilitiesClient LeadershipAct as the lead point of contact for clients, including brand managers and key stakeholdersBuild trusted relationships through strong communication, clarity, and consistencyDrive conversations beyond execution — bringing ideas, perspectives, and strategic inputs to the tableManage expectations, timelines, and delivery with a high standard of professionalismStrategy & ThinkingTranslate client briefs into clear, actionable strategies and creative directionsContribute to campaign planning, content ecosystems, and brand narrativesBring in consumer insights, platform understanding, and trend awareness to elevate outputCollaborate closely with creative, production, influencer, and performance teams to ensure strategic alignmentTeam & Execution OwnershipLead and mentor a team of account executives / associatesEnsure quality control across all deliverables before they reach the clientDrive smooth cross-functional collaboration and project managementTake ownership of timelines, deliverables, and overall account healthAccount Growth & ImpactIdentify opportunities to expand existing accounts through new ideas and solutionsSupport in pitching, upselling, and introducing new services to clientsDevelop a strong understanding of each brand’s business to contribute meaningfully to growthRequirements3–5 years of experience in an advertising/digital agency is mandatoryStrong background in client servicing with exposure to strategy and campaign planningProven ability to manage clients, internal teams, and multiple projects simultaneouslySolid understanding of digital, social media, and content-led marketingStrong communication, presentation, and stakeholder management skillsAbility to think beyond execution and contribute to strategic conversationsGood to HaveExperience working with D2C, lifestyle, or consumer brandsExposure to influencer marketing, content production, or integrated campaignsUnderstanding of performance marketing and data-led decision makingWhy Join UsOpportunity to lead accounts end-to-end and work closely with brand managersExposure to strategy, creative thinking, and high-impact campaignsFast-paced, collaborative environment with strong growth potential