Job Title

Minimum 3+ years of experience in Cash Collection Process.Be responsible for tasks within the AR function, including Cash Collections, Query Resolution, Dunning and Reporting.Be responsible for collections and reconciliation of customer accounts.Analyze to determine past-due accounts and make collection via telephone, email, and letter. Essential Job Functions: Conduct a proactive follow-up on customer payments, ensuring cash is collected by the due date.Pre-empt issues that could lead to delayed payment.Maintain daily contact with customers to ensure cash is received on or before the due date.Maintain a high level of customer satisfaction.Assist in maintaining relevant and accurate customer master records.Ensure all internal controls and SOX policies are followed.Assist in resolving customer claims and issues.Engage with internal departments including Sales and Sales Operations.Participate in AR-related projects including UAT and system testing.Work with relevant teams in EMEA, APJ, and the US.