Note: This is a WFM - Scheduling Analyst position, candidates with Real Time Analysis , Scheduling experience (preferred - planning and forecasting) and those who are based in Pune or willing to relocate to Pune are considered only.Candidates form different background are not considered. Position: Scheduling AnalystLocation: 7th floor, Ganga Trueno – Aptino technologies, Viman Nagar, Pune, MH (India)Start Date: ASAP (30-60 days’ notice period is max...ideally sooner)Shift Time: 6:30 pm 3:30pm IST & 2 week offsExperience required: 5+ yearsMultiple PositionsRole and Key ResponsibilitiesEnsure schedules are generated on a regular basis to maximize efficiency of resourcesProvide various scheduling analyses to ensure optimal schedules and provide staff recommendations.Provide and maintain Intra-day Performance reportsEnsure data integrity within WFM systemCapture, store and report on historical statisticsProvide and create New Hire and Department Shift BidsCollaborate with multiple VCI staff to identify scheduling requirements.Establish and maintain communication channels to ensure scheduling and resources are met.Provide various WFM Presentations such as New Hire Presentation and Department Quarterly RevieKey Skills & KnowledgeNeed Exp with shift biding and schedule creation - need someone who has experience in generating schedules, running massive bids for 200+ people and 4+ sites at a minimumTools Knowledge – Very Good IEX knowledge is must.Should have knowledge of Daily Rule/ Weekly Rule/ Multi Skill Scheduling Rules/ Single Skill Scheduling Rules/ Setup MU/CT/TOG/MU Set/CTEnsure schedules are generated on a regular basis to maximize efficient utilization of resources for schedules that have been released in the most cost effective way i.e. holidays, voluntary time-offs, break planning, Workforce Management Tool optimization, proactively ensuring sufficient coverage at all times to deliver contractual requirements consistently.Ensuring that all exceptions and future changes are logged in the Work Force Management tool in a timely fashion, if possible before the event and appropriate adjustments are made to ensure minimum impact on consistent delivery of service level.Understand key metrics and financial drivers for all contracts and to use this knowledge to drive performance improvements. Complete new hire, leavers & internal transfer processes including contacting HR & updating WFM system(s) in a timely manner.Provide various scheduling analysis to ensure optimal schedules and provide staff recommendations. Provide and maintain Intra-day Performance reportsEnsure data integrity within WFM system Capture, store and report on historical statistics Provide and create New Hire and Department Shift BidsCollaborate with multiple VCI staff to identify scheduling requirements.Establish and maintain communication channels to ensure scheduling and resources are met. Provide various WFM Presentations such as WBRQUALIFICATIONS: Graduate
Job Title
Scheduling Analyst