Job Title

Talent500 is hiring for one of its clients.Who are we:Core Insurance Platforms (CIP) is Zurich’s global capability responsible for building, running, and evolving core insurance technology. We set a unified, scalable operating model—covering governance, standards, architecture, service delivery, and reuse—so our business units can deliver at speed and scale.CIP is the strategic steward of Zurich’s Guidewire ecosystem, aligning platform roadmaps to business strategy while driving stability, modernization, reduced supplier dependency, and long term cost efficiency.India delivery centre is one of our global delivery and capability hub. We bring together experts in AI, engineering, analysis, quality, and architecture to deliver product & process solutions, application run services, change and transformation initiatives, and centralized platform services across both on prem and Guidewire Cloud environments. Our teams operate from multiple global delivery centres, supporting Zurich’s business units worldwide.Why you’ll love working here:Work at enterprise scale – Build and run mission critical platforms used across countries and lines of businessReal engineering impact – Focus on reuse, standardization, and long term platform health, not one off custom workStrong growth pathways – Clear career progression, mentoring, and a dedicated Guidewire academyModern ways of working – AI-first project management, engineering, maintenance & IT OpsGlobal collaboration – Work with talented peers across geographies and disciplinesOwnership culture – You’re trusted to make decisions, solve real problems, and see your work in action.If you want to build deep Guidewire expertise, work on platforms that truly matter, and grow your career in a global, forward looking team— Zurich is the place to do it.Academy Leader – GuidewireRole purpose:Own and lead the Guidewire Academy as a strategic capability within Core Insurance Platforms (CIP). The Academy Lead is accountable for building, scaling, and sustaining Guidewire skills across delivery centers, ensuring predictable time to productivity, certification coverage, and talent readiness to support run, change, and transformation at scale.This role ensures Zurich reduces dependency on external suppliers by systematically creating internal Guidewire expertise.Key responsibilities:Academy strategy & ownership:Define and own the Guidewire Academy strategy and roadmap, globallyAlign academy outcomes to CIP capability goals, insourcing targets, and delivery demandEstablish a clear learning journey from onboarding specialization MasteryEnsure academy design supports multiple roles (Developers, BSAs, QE, Architects, Ops)Curriculum & learning framework:Design and maintain structured curricula across: Guidewire core products (PC, CC, BC)Digital, integration, data, and cloud topicsQuality engineering, DevSecOps, and operationsEnsure alignment with: Global HR, compliance teams to structure courses & trainingGuidewire certification pathsZurich standards, blueprints, and acceleratorsContinuously evolve content based on platform roadmap and delivery feedbackDelivery & execution:Own end to end academy execution: Onboarding programsRole based learning tracksHands on labs, sandboxes, and simulationsCoordinate internal trainers, SMEs, and external providers where requiredEnsure consistent delivery quality across locations and cohortsCapability readiness & time to productivity:Define and track time to productivity metrics by role and seniorityEnsure new joiners are production ready within defined timelinesSupport transitions (BOT, vendor exit, new BU onboarding) with focused upskillingReduce ramp up risk for critical delivery rolesCertification & skills coverage:Own Guidewire certification strategy and targetsTrack certification coverage by role, module, and BUIdentify skill gaps and proactively address them via training plansEnsure critical skills are not concentrated in a small number of individualsIntegration with delivery & operations:Partner with ADM, QE, Architecture & Operations leaders to align training with real delivery needsIncorporate production learnings, incidents, and defects into training contentEnsure academy supports both run stability and change accelerationTalent & succession enablement:Support career progression frameworks through clearly mapped learning pathsEnable progression for all rolesReduce key person dependency and institutional knowledge riskSupport managers with readiness assessments and promotion inputsGovernance, reporting & continuous improvement:Define academy KPIs: Graduation ratesCertification ratesTime to productivitySkill coverage vs demandProvide regular reporting to CIP leadershipContinuously improve academy effectiveness based on outcomes and feedbackRequired skills & experience:15+ years in enterprise technology or platform environmentsStrong experience working with leaders from Guidewire delivery, architecture, or leadership roles.Proven experience building or running technology academies or capability programsDeep understanding of role based skill development (dev, QA, BSA, ops)Strong stakeholder management and execution leadership skillsAbility to translate strategy into structured, repeatable learning programsDesirable experience:Experience supporting large scale insourcing or BOT transitionsFamiliarity with Guidewire certification ecosystemExperience working with global delivery centers (India / Nearshore)Exposure to regulated or audit driven environmentsCollaboration with HR, talent acquisition, and workforce planning teamsSuccess indicators:Reduced time to productivity for new joinersHigh Guidewire certification coverage across rolesImproved delivery quality and reduced dependency on externalsPredictable talent readiness for run, change, and transformationStrong manager confidence in internal capability depthCandidate Data Privacy Notice:Applicability of This Notice This job posting relates to opportunities with Zurich Digital International Private Ltd. 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