Job Title

Job Description A Position Overview Position Title - Branch Manager Department - Business Associate Model Level/ Band - 401/Manager Role Summary: - Responsible for achieving business targets for the branch through building a sustainable and productive distribution force. - Manage smooth business functioning, and successful implementation of various tactical and strategic business initiatives as other key responsibilities. - Effective management of sales managers in the office leading to creation of a cohesive business unit along with other functional representatives in the branch to create a robust and successful business unit. - Manage team of business associate manager and business associates - Drive distribution engagement through choreography and training - Work on cross sell and upsell campaigns and drive distribution for maximizing sales - Ability to track local competition and align monthly business activities to achieve sales objectives - Drive productivities of employees and distribution B Organizational Relationships Reports To - Cluster Head Supervises - Business Associates Managers C Job Dimensions Geographic Area Covered - (Not specified) Internal Stakeholders - Business Associates Managers - Agency Sales Training - Branch Operations - Distribution Operations External - Business Associates/Advisors/Customers D Key Result Areas Organization Process Key Contributions Strategic Business Development - Identify potential catchments areas and develop distribution in them - Build Distribution through business associates Business Development - Drive recruitment of BAs through the BAMs - Drive recruitment initiatives through activities and through BAs - Drive Growth in Distribution through NAAFs, NLAs and New BAs - Drive growth in business through Agent Activity, Case Size and Case Rate of the branches individually and the Region as a whole Team Management - Coach, Train and support the reporting Managers - Monitor and review their performance - Lead by example in all spheres and direction setting - Review and track the growth of managers to ensure that they achieve their individual budget - Maintain utmost levels of responsiveness to requirements from the Cluster Head/ DOAs and National Head Ensure Compliance - Ensure compliance to internal sales process & other compliance standards MIS & Reporting - Maintain required trackers & reports to be submitted to various stakeholders Risk - Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. - Highlight and recommend process gaps, flaws and process changes. E Skills Required Technical - Product/Subject matter expertise - Team Management skills - Mentoring skills - Business perspective & planning - Performance Management skills - Insurance industry awareness - Interviewing skills - Self management - Problem solving skills - Peer level co-ordination and influencing skills Behavioral Essential Desired - Interpersonal skills - Communication skills - Creative thinking skills - Supervising/Leadership skills - Teamwork Skills - Influencing skills - Relationship Building skills - Decision making skills Competencies Business Acumen and Strategic Orientation - Ability to align with the organizations vision with a fair understanding of the insurance industry, regulations, financial markets and the agency business model in order to deliver profitable and sustainable business growth. - Reviews and works towards productivity enhancement of the Business Associate Manager. - Has an in-depth understanding of ones own and team goals and drives the team to achieve the desired targets. - Demonstrates a good understanding and focuses on the profitability and viability of the branch through drive of profitable product mix. - Ensures and actively monitors the involvement of the branch employees in Choreography. - Develop in-depth understanding of BA model, BA compensation and Agent commission. Building and Managing Relationships - The capability to initiate, nurture, maintain and manage business relationships with various stakeholders (internal and external) to achieve the desirable outcomes. - Directly conveys own thoughts on how things should be done and ensures subordinates feel comfortable to share their views. - Shares relevant ideas/information/views openly and directly and assumes different roles in a team to enable team performance. - Effectively communicates and cascades various business initiatives to downline in order to drive business results. - Sets boundaries for subordinates within which they decide the best course of action to meet customer needs. - Builds and maintains effective relationships with high performing and capable distributors for business growth. - Networks across geography and channels to expand distribution. People Development - Focus on identifying, developing, recognizing high potentials and building the high performing distribution in order to help individuals and teams, maximize their potential to achieve the business goals. - Gives team members opportunities to practice new skills and capabilities. - Coaches based on developmental need of self, individuals and distribution. - Is constantly in touch with team and distribution and effectively cascades key business highlights. - Focus on development through structured choreography approach. - Is able to adapt person-specific approach while dealing with various team members. - Encourages recognition and rewards based on meritocracy and achievements. Drive for Results and Agility - Building an achievement orientation, with extraordinary levels of energy and efforts while being accountable for ones actions and decisions in an agile environment. - Reviews performance against goals and takes effective action to achieve them. - Synergizes high performance oriented systems and processes to yield the desired results with agility. - Sets clear expectations with the team to deliver performance oriented goals. - Takes responsibility of ones own and teams decisions and actions. - Communicates consistently with the team members and motivates team members for target achievement. G Incumbent Characteristics Essential Desired Qualification - Graduate - PG / MBA Experience - 7–10 years Sales management in Life Insurance