Job Title

What You'll DoAt HG Insights, we run one of the most data-rich go-to-market environments in B2B SaaS. We're looking for a GTM Automation Engineer who will sit inside our Sales Engineering and Solutions team and build the tools, integrations, and AI-powered workflows that make our Sales Engineers, Solutions Engineers, and Enterprise CSMs dramatically more effective.This is a force-multiplier role. You'll embed with revenue teams, understand their daily jobs to be done, and turn manual, repetitive work into fast, reliable automations—so our best people spend their time on the work only humans can do.Core ResponsibilitiesWorkflow discovery: Shadow and interview Sales Engineers, Solutions Engineers, and Enterprise CSMs to map their day-to-day workflows and build a prioritized automation backlog ranked by impact and effortSales Engineering tools: Build data-assembly tools that pull from HG's APIs, automate technical discovery prep, and generate proof-of-concept materials—reducing manual pre-call and post-call work for SEsSolutions Engineering tools: Automate the generation of technical scoping docs, integration-architecture diagrams, and solution briefs; maintain a reusable library of solution templates and sandbox configurationsEnterprise CSM automations: Build automations for account health briefs, QBR summaries, risk-detection alerts, and personalized outreach workflows using data from Vitally, Salesforce, and SlackAI-powered workflow engineering: Design and deploy LLM-based workflows using Claude and the Claude Agent SDK—building agents, MCP server integrations, and agentic pipelines that operate across the GTM tool stackPlatform ownership: Maintain and evolve the internal GTM automation stack; document every tool so teams can self-serve; instrument monitoring so failures surface quickly.What We're Looking ForExperienceExperience in a technical role—software engineering, solutions engineering, RevOps engineering, or a closely related fieldDemonstrated track record of building internal tools or automations that eliminated manual work for a GTM or customer-facing teamHands-on experience integrating with SaaS APIs (Salesforce, Slack, HubSpot, Vitally, or similar)Technical skillsExpert-level user of Claude Code—you use it daily, understand its agentic capabilities, and can build production workflows with itProficiency in Python and/or JavaScript/TypeScript for scripting, API integration, and automationWorking knowledge of MCP (Model Context Protocol) servers and LLM-based agent frameworksComfort with workflow automation platforms such as n8n, Zapier, or MakeFamiliarity with the GTM tool ecosystem: Salesforce, Vitally, Slack, Gong, Granola, Outreach, or equivalentHow you workBusiness mindset: You understand that tools are only valuable if people use them—you design for adoption, not just functionalityDiscovery-first: You run structured discovery sessions with non-technical stakeholders and translate fuzzy pain points into scoped, buildable solutionsShip fast, iterate often: You prefer a useful tool in users' hands over a perfect tool on a roadmapHigh reliability bar: If an automation breaks, the team loses trust—you build with monitoring and graceful failure in mindNice to haveExperience working in or embedded with a Sales Engineering, Solutions Consulting, or Customer Success teamFamiliarity with HG Insights products and use cases—technology intelligence, installed-base data, or intent signalsPrior experience building Claude-powered agents or working with the Anthropic API at a production level