About Us: Meenakshi Speech & Hearing Clinics Pvt. Ltd. is a leading hearing healthcare provider with multiple branches across India. We specialise in hearing tests, hearing aids, speech therapy, and cochlear implant services. We are looking for a smart and confident Receptionist for our Gwalior clinic who can deliver excellent customer service and assist in smooth clinic operations. Job Responsibilities: · Greet and welcome patients visiting the clinic with a positive attitude. · Handle incoming calls, patient inquiries, and appointment bookings. · Maintain patient records and update daily reports. · Coordinate with audiologists and support the clinic team for smooth functioning. · Share clinic location, appointment confirmation messages, and reminders with patients. · Manage the front desk area—clean, organised, and professional. · Assist in collecting patient feedback and Google reviews. · Support the team during hearing camps or special events if required. Requirements · Must be currently living in Gwalior. · Minimum 2 years of experience in a similar role. · Graduation Pass-out (Any stream) · Good communication skills in Hindi & Basic English. · Confident, responsible, and polite personality. · Basic computer knowledge (MS Office, WhatsApp, email). · Ability to handle patients professionally and calmly.
Job Title
Front Desk Receptionist