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Job Title: Data AnalystExperience Required: 5–8 yearsWork Model: RemoteRole Overview:We’re looking for a Data Analyst to bridge business needs and AI-driven solutions, helping optimize customer experience and drive measurable impact.Key Responsibilities:Translate business requirements into clear, actionable product and data insightsAnalyze customer interaction data to identify trends, gaps, and opportunitiesWork closely with product, engineering, and client teams to deliver AI solutionsDefine KPIs, track performance, and drive continuous improvementCreate dashboards, reports, and presentations for stakeholdersSupport client onboarding, use-case design, and solution optimizationRequirements:5–8 years of experience in business analysis, consulting, or analytics rolesStrong analytical skills with proficiency in SQL, Excel, and data visualization toolsExperience working with customer experience, support, or conversational AI platforms is a plusAbility to translate complex data into simple insights and recommendationsStrong stakeholder management and communication skillsFast-paced, problem-solving mindsetShare your updated CV : ,