Job Title

Title: Branch Manager – Surface Transport (Full Truck Load - FTL) Location: Bangalore, Hyderabad, Mumbai, Department: Operations & Business Development Reports To: Regional Manager / Director Job Summary1. The Branch Manager will be responsible for end-to-end management of branch operations in a Full Truck Load (FTL) surface transport business. This role involves vehicle placement against daily indents, vendor management, client servicing, and driving business growth, while ensuring profitability and operational efficiency.2. The Branch Manager acts as the overall in-charge of the branch, accountable for all operational, financial, and administrative activities. Key Responsibilities1. Operations Management - Ensure timely placement of vehicles against daily indents from clients - Manage FTL movements (point-to-point transportation) efficiently - Coordinate with brokers, fleet owners for smooth execution - Resolve operational issues such as delays, breakdowns etc - Develop and maintain a strong network of fleet owners, brokers, and transport vendors - Negotiate freight rates and ensure cost-effective vehicle placement - Ensure vendor compliance with company standards and documentation - Maintain vendor performance records 3. Business Development - Identify and onboard new clients for FTL business - Maintain strong relationships with existing customers - Achieve monthly revenue and volume targets - Explore new lanes, industries, and opportunities to grow business - Prepare quotations and negotiate contracts 4. Branch Administration & Control - Manage branch P&L (Profit & Loss responsibility) - Control operational costs and improve margins - Oversee billing, invoicing, and collections - Ensure proper documentation (LRs, PODs, invoices, permits, etc.) - Maintain MIS reports and submit to management regularly 5. Team Management - Lead and supervise branch staff (operations, billing, field staff) - Allocate responsibilities and monitor performance - Train and develop team members - Ensure discipline and adherence to company policies Key Skills & Competencies - Strong knowledge of FTL surface transport operations, should have working experience of any company only into FTL business - Excellent vendor management and negotiation skills - Strong network in local transport market - Business development and client handling skills - Leadership and team management ability - Problem-solving and decision-making skills - Ability to work under pressure and manage daily operationsQualifications & Experience - Graduate in any discipline (Logistics/Supply Chain preferred) - 5–10 years of experience in surface transport (FTL operations) - Minimum 2–3 years in a leadership/branch handling role - Strong exposure to vehicle placement and transporter coordination Key Performance Indicators (KPIs) - Vehicle placement efficiency (%) - Revenue and volume growth - Branch profitability (P&L) - Vendor turnaround time - Customer satisfaction and retention - On-time dispatch & delivery performanceCompensation- As per industry standards- Performance-based incentives linked to revenue and profitabilityAdditional Notes - Candidate should be willing to handle complete branch responsibility independently - Flexibility to work in a dynamic, target-driven environment