Job Title

The IT Specialist Cloud Services, Global, is responsible for supporting the delivery, optimization, and operational stability of the company’s cloud and on-premises data centre infrastructures. This role encompasses designing, implementing, maintaining, and optimizing compute, storage, networking, and platform services to ensure they are secure, highly available, cost-effective, and in line with business and technology strategies. Additionally, the position contributes to executing the global cloud and data centre strategy by implementing cloud solutions, supporting ongoing operations, ensuring platform reliability, and collaborating with both global and regional IT teams. The IT specialist brings deep technical expertise across hybrid cloud environments, acting as a subject-matter expert for cloud platforms (such as Azure and AWS) and data centre technologies to ensure seamless integration, reliable operations, and compliance with security standards. This role oversees the technical execution and daily operations of assigned IT services supporting migrations, automation, capacity planning, performance optimization, cost optimization, and security improvements while managing incidents, problems, changes, and service requests. The IT specialist monitors technical performance supporting continuous service improvement, enhancing security and compliance through engineering and automation initiatives. Key stakeholders for the IT Specialist include service owners, service managers, process managers, provider managers, regional delivery leads, other IT functions (i.e., SD, I&A, and IT security), and external partners to deliver consistent and effective Global IT servicesHybrid Cloud Operations Support delivery, configuration, and ongoing operations of a hybrid cloud environment that integrates on-premises data center infrastructure (private cloud) with public cloud services such as Azure & AWS. Support the design, deployment, and maintenance of cloud services across Azure, AWS, or other enterprise cloud platforms. Manage virtual machines, storage, networking, security groups, and resource configurations. Optimize cloud consumption and costs through governance, tagging, rightsizing, and automation. Implement and maintain cloud backup, disaster recovery, and support for business continuity. Oversee on‑premises compute, storage, and network environments (VMware, Hyper‑V, SAN/NAS, etc.). Monitor data center capacity, performance, and health to maintain high availability. Manage physical infrastructure where applicable: racks, power, cooling, cabling, hardware lifecycle. Coordinate upgrades, patching, firmware updates, and lifecycle refresh activities. Support hybrid architectures, ensuring seamless integration between cloud and on‑prem systems. Manage hybrid cloud-related connectivity solutions (VPN, ExpressRoute, SD‑WAN) and hybrid identity. Implement hybrid management tools (e.g., Azure Arc, VMware Cloud, monitoring platforms). Monitor health, performance, and utilization of metrics for computing, storage, backup, and network systems in premise data centers, proactively identifying risks or opportunities for improvement. Maintain and improve operational runbooks, deployment procedures, and platform documentation to ensure accuracy and repeatability. Conduct technical troubleshooting and deep-dive root cause analysis for incidents affecting either cloud services or on-premises infrastructure, ensuring rapid and coordinated recovery. Understanding cloud cost drivers and ability to perform cost analysis and optimization.Hybrid Cloud Projects & Change Implementation Contribute to infrastructure modernization initiatives—including cloud migrations, datacenter consolidation, platform refresh cycles, and hybrid cloud implementations Implement and monitor approved changes across cloud and data center platforms in alignment with architecture designs and security/compliance requirements. Partner with architects and engineering teams to validate solution designs, identify operational considerations, and support successful deployment. Participate in automation and orchestration initiatives that reduce manual effort and improve consistency across hybrid environments Assist with environment testing, pilot deployments, and transition to operations activities for new or enhanced services. Hybrid Cloud Governance, Security & Compliance Apply global governance frameworks, security baselines, and configuration standards consistently across cloud and on-premise platforms. Support security assessments, vulnerability remediation, patch compliance tracking, and infrastructure hardening activities in both cloud and physical data center environments. Work with Security GRC to enforce identity, access controls, logging/monitoring requirements, and audit readiness across hybrid infrastructure. Ensure adherence to corporate policies related to data protection, backup retention, infrastructure segmentation, and privileged access. Stakeholder & Partner Collaboration Collaborate with regional IT teams, application owners, and service managers to understand requirements and deliver infrastructure services that meet business needs. Coordinate with global managed service providers, cloud vendors, and data center partners to resolve complex infrastructure issues and maintain service stability. Provide insights into hybrid infrastructure performance, risks, and opportunities to support planning and decision‑making. Communicate technical topics clearly to stakeholders with varying degrees of technical knowledge. Documentation & Knowledge Sharing Create and maintain updated documentation covering hybrid cloud environments, including topology diagrams, runbooks, SOPs, service catalogs, and recovery procedures. Share best practices and technical knowledge with global peers to ensure uniform operations and smooth adoption of new technologies or standards. Support onboarding and training by developing knowledge articles and participating in cross regional knowledge transfer sessions.Why work at Olympus?At Olympus, we are committed to fostering a high-performing culture, a collaborative environment, and empowering everyone to shine. Our shared values—integrity, empathy, long-term view, agility, and unity—form the foundation of our culture and guide our behavior. These values ensure that our people feel they are making a meaningful difference every single day.What we are looking for:EducationBachelor’s degree in Computer Science, Information Technology, or a related field (Equivalent experience may be considered in lieu of formal education.) Professional Experience Minimum of 3+ years' experience in working with cloud technologies and on-premise data center environments, including delivery, operations and developing cloud and DC strategy and roadmaps Demonstrated experience supporting on‑premise data center services, including server hardware, virtualization platforms (e.g., VMware vSphere, Hyper‑V), storage (SAN/NAS), networking components, backup systems, and monitoring tools. Strong understanding of hybrid infrastructure, including how cloud and on‑prem systems integrate (networking, identity, monitoring, backup, and security). Experience in cloud and data center migration projects, hardware lifecycle activities, platform refreshes, and infrastructure modernization initiatives. Familiarity with cloud service providers, platforms, products and tools in particular Microsoft Azure and AWS Certification as an MS Azure or AWS Solutions Architect and/or other Cloud Security Certifications Experience in ITIL-based service management and operational support. Experience managing Global IT Services and working with global service providers. Experience delivering complex global infrastructure projects in a multinational environment. Apply Now:To submit your interest in this opportunity, select /"Apply for this job./"Want to know more?Confidential discussions are welcome; contact our TA Partner.Olympus is an Equal Opportunity Employer./"We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a nondiscriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply./"