Job Title

JOIN OUR TEAM to assist and prepare ~200,000 service members who separate annually from the United States Military begin a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Servicemembers through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners. Our team ensures servicemembers and their families have the necessary career tools and information to seamlessly transition into the civilian workforce.     The DOL VETS TAP program is in need of a skilled and compassionate Lead Facilitator who has prior experience teaching and/or instructing military personnel transitioning to civilian professional and vocational occupations.  This will also organize and support facilitation assignments in an assigned area (Hub). In this role, you will: Teach and/or instruct military personnel transitioning to civilian professional and vocational occupations.Guide the transitioning military service members in identifying goals along with recognizing any employment or education gaps.Provide transitioning service members (Active, Reserve, National Guard), family members, and veterans a comprehensive understanding of preparing for civilian employment, job searching, job application processes, networking, technical training opportunities, credentialing.Assist in preparing for civilian employment and participation in technical programs and schools.Conduct small and large group instruction on the job search process.Deliver standardized curriculum via in-person or virtual classrooms.Ensure completion and submission of classroom reports for their assigned Hub.Ensure all facilitators maintain training certifications and follow standardized curriculum.Observe and mentor new facilitators during the delivery of standardized curriculum.Validate weekly and quarterly schedule of facilitation assignments.Proactively communicate concerns to stakeholders in a timely manner.Coordinate travel assignments and adhere to travel expense policies for their assigned Hub.Report to a regional manager and attend weekly meetings (virtually).Upon emergent needs, be able to facilitate on short notice.Work and reside within the Hub assigned area.Additional information:  Lead Facilitator is assigned a primary location within the hub that has satellite locations.Lead Facilitator is trained on the CORE DOL standardized curriculum and the other DOL TAP curricula. Lead Facilitators are to maintain certification.Any facilitation assignment that is greater than 50 miles from Lead’s primary location, then, travel will be reimbursed. Visit the following link for more information about how Serco supports our Veterans https:www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.