About the Role We are seeking an Inside Sales Representative – House Accounts to manage a portfolio of inbound and existing customer accounts. This role is focused on customer service, account management, quoting, and order execution. You will support customers who contact us for pricing and orders while collaborating closely with U.S.-based internal teams and suppliers. This position is ideal for someone who enjoys building relationships, managing details, and delivering excellent customer experiences. What You’ll Do Manage assigned house accounts and inbound quote requests Respond to customer inquiries via phone and email Prepare and send accurate quotes for requested materials Enter, manage, and track orders in SAP through delivery Provide post-sales follow-up and ongoing account support Coordinate with U.S. internal teams and suppliers Use Microsoft Excel extensively for pricing, tracking, and reporting Maintain a high level of responsiveness and customer satisfaction What We’re Looking For Required: Customer service or account management experience Strong working knowledge of SAP and Microsoft Excel English proficiency of approximately 50% or higher Excellent communication, organization, and follow-up skills Ability to manage multiple priorities in a fast-paced environment Preferred: Experience in the electronics industry (distributors or contract manufacturers) Familiarity with import/export processes Inside sales or customer-facing experience in a similar role Strong emotional intelligence and problem-solving skills Compensation & Benefits Base Salary: $17,000 - $20,000 MXN Pesos a month Expected commission range: $5,000–$7,500 MXN per month Uncapped earning potential — the more you sell, the more you earn Work Environment On-Site
Job Title
Inside Sales Representative