Job Title

PROJECT DELIVERY ENGINEER | Ntiva IDEAL CANDIDATE: Project Delivery background with firewall knowledge and MSP experience Project Scope: The job in question will be clients signing a quote to replace their SonicWall firewall, with a watchguard firewall. The engineer will work with the project manager (pending), and on-site resources. The idea is the engineer will get a ticket for the firewall, they will login to the clients SonicWall, scope it, rebuild it as a watchguard firewall configuration, then our procurement team will ship the watchguard firewall to the client, schedule on-site to rack it for the client. Then we need this engineer on standby when the on-site is connecting the new firewall, to confirm if everything is functional. During downtime when they are not doing the above, in cases we don’t have enough project work, I will utilize them on other firewall tasks with the vulnerability team. PLEASE NOTE THIS IS A GENERAL JOB DESCRIPTION – THE DIFFERENCE FOR THIS ROLE IS WE NEED SOMEONE THAT : 1. Has more detailed focus on muti-project work, and heavy knowledge with sonicwall and watchguard firewalls. 2. Has great communication as client communication may be needed; internal communication is highly needed. General Job Description: What you will be doing Deploy advanced technical solutions, including but not limited to new deployments and service modifications Maintain minimum billable utilization of 80% Provide excellent support to customers remotely or onsite as needed Execute complex migrations and configurations Documenting migration and infrastructure changes and preparing for stead state support post implementation Communicate clearly both internally and externally to the progress, issues, and scope changes needed on projects Able to pivot and provide solutions when plans change or do not meet the requirements of the project Provide input and recommendations to the team to assist with project creation and planning Design and build GPOs to enforce policies across organizations Install and configure virtual machines and hosts Build cloud and on-premises physical servers Configure AAD and Microsoft Entra Connect to O365 Troubleshooting of advanced applications and servers Build and design networks, including network and firewall configurations, switch configurations and Wireless networks Build and design Active Directory infrastructure following best practices and taking into consideration client needs (on-premises Active Directory as well as Azure AD) Deploy high-availability infrastructure (networking, virtualization, clustering) Deploy backup and recovery technologies You’ll be successful in this role if you have At least 3 to 7 years of experience that is directly related to the duties and responsibilities specified Intermediate knowledge of Intune and Autopilot Expertise in Windows configurations and services Advanced knowledge of DNS (internal and external) Advanced knowledge of networking, both physical and virtual Advanced knowledge of cloud solutions (AWS, Azure, or OCI) Advanced knowledge of virtualization, clustering, and high availability Advanced knowledge of Active Directory (Both on-premises and Azure AD) Advanced knowledge of M365 licensing, configuration, best practices, and feature set Required language skills Ability to communicate professionally, in English, both written and orally Ability to write business correspondence and process procedures Ability to effectively present information and respond to questions from groups of managers, clients, and the general public Bonus points for Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable Certifications including Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc. Experience with ConnectWise (Manage, Automate, Control), SCCM, or similar service management system Subject matter expert for specific technologies (e.g., Microsoft, VMware, Citrix, Cisco, etc.) MSP Experience