Job Title

Role SummaryThe IT Solutions Delivery Lead, R&D Operations is responsible for delivering IT strategies and system ownership for the R&D organization, enabling the business to focus on research, development, and related activities. This role maintains continuous engagement with the R&D department to identify and scope the development, testing, and release of R&D business systems, providing system support, maintenance, licensing, data management, and project delivery throughout the lifecycle. The role is part of the global R&D IT Solution Delivery and Support team, coordinating with business SMEs and IT project managers to capture requests and address data, process, and technical issues that affect efficiency and change. ResponsibilitiesTechnical ownership of SAS 9.4, SAS Viya, R-Studio, Phoenix WinNonLin, PumasAI, etc. Lifecycle Management of applications to deliver business capabilities and optimize resource allocation. Financial responsibility for all system operational expenses. Manage software vendors to ensure SLAs are met and systems are up to date. Manage licensing including budgeting and growth forecasting. Facilitate Application Steering Committees to maximize value and improve UX. Participate in change control boards and design review committees. Bridge business needs and technology constraints to develop appropriate strategies/solutions. Responsibilities (continued)Support new application and system deployment projects with emphasis on SDLC. Participate as SME and lead projects with project managers, technicians, and business analysts. Develop and implement technical strategies for validated/qualified computer systems with a focus on global enterprise systems. Partner with the business to implement next-gen applications and upgrades. Develop Solution Options from user requirements including effort and cost estimates. Champion internal IT standards and best practices during design/implementation. Provide analytical support for complex projects; establish plans and timelines; coordinate with internal/external sources. Organize requirements gathering and solution design sessions with customers and partners. Develop a support plan and ensure smooth turnover of operations. QualificationsBachelor of Science or greater in Computer Science, Business Administration, Information Technology, Biology, Chemistry or related field; or significant experience supporting research systems in the pharmaceutical industry. 5+ years of experience in a technical or business analyst role with a focus on R&D functional systems and/or IT. Experience with Pharma/BioTech R&D systems such as SAS 9.4, SAS Viya, R-Studio, Phoenix WinNonLin, PumasAI, etc. Data analysis experience with SQL, Oracle, Excel, Power BI, etc. Experience delivering mid-to-large projects with teams of 5–15 members on time and within budget. General knowledge of principles used in development and manufacture of biopharmaceuticals. EducationBachelor of Science or greater in a relevant technical field or significant supporting experience in pharmaceutical R&D systems. SkillsDecision Making Collaboration Agility and Problem Solving Leadership Organization Communication Technical: SAS architecture, Linux/Unix and Windows servers, scripting, SQL, ETL, data warehousing, authentication, encryption/compliance, disaster recovery, automation, scheduling tools Project Management#J-18808-Ljbffr