Job Title

Employment Type: Full-Time ContractorWorkplace: RemoteCompensation: USD $1,700 - $2,300/monthSchedule: Monday to Friday. Candidate must be available to work full-time during U.S. business hours (PST, CST, or EST). The shift will fall within the 7:00 AM – 7:00 PM timeframe depending on team alignment ( 9-hour shift / 8 productive hours per day ).At HireHawk panies.Ourfocusisonfindingexceptionalprofessionalswhobringbothexpertiseanddrivetoeveryrole.We’repassionateabouthelpingcandidatesgrowtheircareerswhilesupportingourclientswithreliable,remote-readytalentthatmakesanimpactfromdayone.The 3PL Logistics Operations Analyst is responsible for monitoring logistics performance, maintaining operational visibility across freight and fulfillment, and ensuring effective coordination with third-party logistics partners. This role plays a critical part in analyzing logistics data, tracking delivery performance, and supporting operational excellence across DTC, Amazon, and retail channels.The analyst serves as a key operational point of contact for logistics performance monitoring, delivery issue resolution, and continuous improvement initiatives across the 3PL network. The role supports leadership through accurate reporting, performance insights, and proactive issue management.ResponsibilitiesMonitor and analyze logistics performance across 3PL partners, carriers, and distribution networksTrack delivery performance, transit times, exception rates, and SLA complianceInvestigate and resolve operational issues such as delivery delays, lost shipments, carrier exceptions, and freight claimsManage freight documentation including Bills of Lading (BOL), Proof of Delivery (POD), and shipment recordsCoordinate with carriers, freight brokers, and warehouse partners to resolve shipment issues and improve operational efficiencySupport compliance monitoring for Amazon fulfillment metrics such as OTDR and delivery performanceMaintain and update reporting dashboards and operational data used by leadership for decision-makingAnalyze freight costs, duties, and landed cost drivers to support cost visibility and operational planningMonitor compliance risks and ensure adherence to logistics processes across the 3PL networkIdentify operational inefficiencies and support continuous improvement initiativesQualifications3–5+ years of experience in logistics, freight operations, or supply chain operationsHands-on experience managing parcel, TL, and LTL shipmentsExperience working with 3PL inventory management and warehouse operationsExperience managing freight claims, delivery exceptions, and carrier escalationsProficiency creating and managing freight documentation (BOLs, PODs, shipment records)Advanced Excel skills, including pivot tables, reporting dashboards, and data analysisExperience monitoring logistics KPIs such as transit times, exception rates, and SLA performanceExperience working with NetSuite, WMS platforms, or logistics management systemsExperience supporting Amazon fulfillment compliance metrics (e.g., OTDR)Ability to analyze freight costs, duties, and landed costsBenefitsAccess to a $200K+ perk marketplace with discounts on 150+ global services.Option to withdraw up to 50% of approved earnings before payday.#J-18808-Ljbffr