Job Title

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Role Xylem is looking for an Invoice to Pay Tier 2 Analyst to support end-to-end accounts payable operations, ensuring timely, accurate, and compliant payments. The role focuses on resolving complex invoice and payment issues escalated from Tier 1, ensuring accuracy, compliance, and timely supplier payments through expertise in Coupa and SAP S/4HANA. Essential Duties/Principal Responsibilities Manage and resolve invoice exceptions escalated from Tier 1 (e.g., price/quantity variances, PO mismatches, missing receipts, tax issues, vendor master data errors) Process supplier invoices through Coupa (Rossum/ CSP / 2-way & 3-way matching) or SAP S/4HANA (Prepayment/ Intercompany invoices) Investigate root causes of invoice failures and determine appropriate resolution paths Validate invoice details against Purchase Orders and Goods Receipts, or other information to guarantee compliance and payment accuracy prior posting Review and post non-PO invoices using approved workflows in Coupa Transfer and post approved invoices into SAP S/4HANA (FI module) Ensure correct application of local specification when required Validate tax codes during invoice posting in SAP S/4HANA Perform payment validation, payment proposal, and post‑payment quality controls to ensure accuracy and compliance Support audit requirements (internal/external) Follow SOX and internal control procedures in the S2P environment Handle complex, high‑value and multi‑line invoices Handle international and multi‑currency invoices Work independently with minimal supervision, resolving 80–90% of issues independently Suggest process improvements and use professional judgment, acting proactively and anticipating issues Provide support to suppliers on: Invoice submission via Coupa Supplier Portal Payment status and remittance advice Documentation requirements Partner with Procurement, requestors, approvers, and suppliers to drive timely resolution Serve as a point of contact for complex invoice inquiries from internal stakeholders and suppliers Monitor and work toward improving AP SLA/KPIs such as: Invoice cycle time First‑pass yield Touchless processing rate On‑time payment % Low error rate Assist with month‑end closing activities and reconciliation Support continuous improvement initiatives Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification Bachelor’s degree in accounting, finance, business, or related field (or equivalent experience) 4–6 years of experience in Accounts Payable Hands‑on experience with Coupa S2P and SAP S/4HANA Hands‑on experience managing invoice exceptions in an ERP or Purchase to Pay system Good communication skills (English) Experience working in a Global Shared Services Centre (with India, US, Europe teams) Knowledge of SOX and internal controls Prior experience in a high‑volume invoice environment High attention to detail Strong time‑management Process improvement mindset Problem‑solving ability Customer‑service orientation Ability to work with tight deadlines Manage high volumes of transaction Advanced oral, written, and interpersonal communication skills; strong presentation and facilitation skills to communicate with and persuade a wide range of audiences Preferred – Finance and/or Procurement background BA or BS degree in Business, Finance, IT, or equivalent work experience Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re‑use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. #J-18808-Ljbffr