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With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters. Job Description - Management Trainee-Invoice to Cash (MAN024076)Management Trainee-Invoice to Cash - MAN024076 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer - Collector. In this role, we are seeking a focused, determined and competitive Collections representative who thrives in a quick collections cycle, supports Management from an operational, analytical and tactical standpoint, handles stakeholder requests, answers team questions, audits and controls different activities from colleagues on the operations floor, runs reports, maintains files and leads continuous improvement initiatives. ResponsibilitiesAnalyse aging reports and initiate calls to customers with past due balances to arrange for payment Initiate collection calls to major account customers, research and resolve past due/billing issues on accounts that have resulted in delinquent payment Resolve customer complaints and research account discrepancies; analyze receivables data for customers Forecast cash collections, evaluate and escalate issues to appropriate contacts; perform accounting reconciliations, reduce account aging, and establish clear and concise communications; participate in presentations of accounts receivables information Maintain call logs and expected payment dates Evaluate if credit or debits need to be issued and rationalize payment plans with customers Interdepartmental coordination: collaborate with accounting, production, logistics, purchasing, and systems Qualifications we seek in you!Minimum QualificationsEnglish is a plus Collections experience Receivables and credit management experience Risk management experience and financial background Problem-solving ability Ability to work independently Preferred Qualifications/ SkillsBasic Excel Lean trained & tested Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness, built on a foundation of integrity and inclusion, allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.#J-18808-Ljbffr