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No Relocation Assistance OfferedJob Number # - Guadalajara, Jalisco, Mexico**Who We Are**Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.**About The Role**:The Hill’s Territory Manager (TM) | Guadalajara is responsible for growing Hill’s business (sales, distribution, market share and BRMO) in the assigned territory. The TM manages the customers (veterinary clinics and specialty pet retail stores) in the assigned territory and ensures Hill’s is the strategic partner of choice for these customers and gain support to grow Hill’s business.**Main Responsibilities**:- Develop and maintain high standards of knowledge in small animal nutrition, Hill’s and competitors’ products through company training and self-study**Territory Management**- Achieve territory sales targets- Plan and implement call value (coverage, frequency, productivity) for the territory, based on account classification and required activities- Timely call reports and record maintenance for the territory- Review potential of accounts within the territory (every year)- Promptly identify new accounts and secure strong presence and endorsement for Hill’s brands- Maintain accurate records in the Hill’s reporting system- Leverage all Company available tools to drive execution (Product POS, Detailing material, Staff Feeding-Product Distribution drive, etc.)**Clinic / Store Business Development**- Training and visiting the clients/vets to help them to understand about nutrition and Hill’s diets to increase the recommendation and sales. Share information about webinars, Hills Vet Academy and Hills Global Symposium with these vets to help them with continuous education.- Develop deep knowledge of the customers’ business and organisation; build a network with key decision makers / key influencers in the vet practice and specialty pet store in the assigned territory- Maintain regular contact with Distributors / store personnel and key influencers- Provide outstanding professional support (detailing, in-clinic/store seminars, technical training, merchandising), reaching all key stakeholders in specified practices and stores- Identify opportunities in the assigned customer base and develop technical and business propositions that meet the needs of both Hill's and the customer, resulting in BRMO leadership and outstanding 6P execution in clinics and stores- Implement commercial activities to ensure:- Awareness, full distribution and active endorsement by the veterinary profession of Hill’s products and services in all core disease categories (clinic)- Full distribution, excellent visibility and active endorsement of Hill’s products by the store staff- Rapid acceptance, endorsement and distribution of new products- Establishment of shelf space and adequate inventory within each clinic/store- Establishment of merchandising and practice protocols to Hill’s standards- Increase recruitment of new users to Hill’s brands (e.g. active recommendations, trial programs)- Develop and implement annual joint business/action plans for key veterinary clinics/specialty pet stores, which achieve both the needs of customers and Hill’s overall commercial objectives- Schedule regular (quarterly) business reviews with the Decision Maker in key veterinary clinic/specialty pet stores to assess the results versus the agreed goals and adjust plans accordingly**Business & Financial Management**- Supervise the achievement of territory objectives vs target & develops strategies to address changes in the business environment as appropriate- Manage the assigned budget and ensure timely and accurate submission of payment requests- Timely and accurate submission of T&C expenses**Meetings & Conferences**- Represent Hill’s at meetings/conferences e.g. Trade shows, Local and National meetings, Client Meetings, Clinic/Store Special events- Keep abreast of trends and of competitive activity in both the veterinary profession and pet retail environments and share this information with the Head Office in the appropriate forums- This is not an exhaustive list of duties or functions. **Basic Qualifications**:- Bachelor’s Degree or equivalent experience completed _(Ideally Veterinarian or Business Administration or a relevant field is preferred)_ .- At least +2 years of experience in commercial area/sales required _(veterinary industry, pharmaceutical company or Nutrition Company pr Why Housecall Pro?Help us build solutions that build better lives.At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together.Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.Role Overview As an Associate, Account Management, you oversee and manage relationships with high-value Pros, ensuring their continued success and growth.You focus on supporting existing accounts, driving account expansion, and selling add-on products to maximize revenue potential.With a portfolio of approximately *** Pros, you build strong, trust-based relationships by delivering consultative, tailored solutions aligned to each Pro's business goals.You take a proactive, customer-focused approach to retention, identifying opportunities to increase engagement, strengthen partnerships, and drive measurable growth across your book of business.Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.What you do each day - Establish, manage, and nurture long-term relationships with Pros to drive engagement, satisfaction, and account growth- Serve as the primary point of contact for your portfolio, ensuring clear communication, goal alignment, and timely follow-through- Support contract renewal efforts by proactively addressing concerns, reinforcing value, and strengthening long-term partnerships- Identify and execute opportunities to grow accounts through consultative upselling and cross-selling of add-on products- Provide ongoing support to ensure Pros have a seamless and successful experience with our company's solutions- Analyze account performance, customer behavior, and product usage data to recommend strategies that optimize retention and expansion- Manage and maintain account-specific Standard Operating Procedures (SOPs) to ensure consistency and scalability- Conduct regular check‑ins and business reviews to assess needs and present solutions aligned with each Pro's goals- Collaborate cross‑functionally with Sales, Customer Success, Marketing, Product, and Support teams to deliver a cohesive customer experience- Meet and exceed Key Performance Indicators (KPIs) related to renewals, expansionQualifications - Bachelor's degree or equivalent work experience- 2+ years of experience in account management, customer success, sales, or customer support within a Software‑as‑a‑Service (SaaS) environment- Experience managing mid‑market accounts ($20K-$200K Annual Recurring Revenue (ARR)) with a focus on retention and expansion- Proficiency using Customer Relationship Management (CRM) systems (i.e. Salesforce) for account tracking, reporting, and pipeline management- Strong consultative selling and negotiation skills grounded in data and customer insights- Experience using AI tools to increase quality and efficiency of work- Ability to manage a portfolio of *** accounts while maintaining organization and attention to detail- Experience contributing feedback to improve processes and workflows in evolving environments- Contractor or home services industry experience is a plusWhat will help you succeed in this role - Strong emotional intelligence and empathy to build lasting, trust‑based relationships- Excellent written and verbal communication skills with advanced professional fluency in English- Self‑motivated and results‑driven mindset focused on growth and performance- Ability to think strategically about account success while executing tactically- Proactive approach to identifying opportunities for improvement and expansion- Growth mindset with enthusiasm for contributing ideas that enhance team processes and the Pro experienceFounded in ***, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business.With easy‑to‑use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best‑in‑class service.Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses.We support more than 40,000 businesses and have over 1,800 ambitious, mission‑driven, genuinely fun‑loving employees across the United States and all over the world.If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we' About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.The opportunity: As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Mexico. You will also support our share of wallet expansion with existing clients while helping to define new targets in the LATAM region.You will: - Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients- Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Cross‑border, Trade Advisory, Customs, Control Tower- Partner with our global sales teams in the US, Europe, and APAC to identify expansion opportunities with our existing accounts in order to grow Flexport’s share of wallet.- Work cross‑functionally – across Gateway Operations, Procurement, Fulfillment, Planning, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute the client strategies in a deliberate way that maximizes the outcomes.- Drive sales by upselling in Mexico, demonstrating the Flexport value proposition through client app demos, coordinating client onboarding with cross‑functional teams, and managing client operation SOPs to ensure consistency and efficiency across all processes.- Conduct business review meetings for key clients, review operational performance, and following up on NPS to enhance client satisfaction.- Oversee account‑level quality assurance by implementing proactive metrics evaluations, managing volume forecasts, and resolving any discrepancies to ensure optimal account performance.- Create alignment of executive‑level customer contacts and maintain relationships with critical stakeholders at some of the world’s largest brands- Stay up‑to‑date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change.You should have: - Bachelor/master degree- 3 to 5 years Account Management experience- An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results- Experience working with complicated global team matrices and drive desirable solutions and results- Experience building client relationships globally and leveraging those relationships to grow the business partnership- Passionate about achieving team success; able to inspire and motivate the team.- Can‑do, roll‑up‑the‑sleeves, results‑oriented approach; accessible and approachable.- Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized.- Excellent presenter and communicator on all channels (written, verbal, phone, media)- Exceptional negotiation and problem‑solving skills- Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures.- Highly collaborative; track record of building strong internal and external relationships.- High integrity and ethics; style and behavior align with Flexport’s values- A /"compliance first/" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.Commitment to Equal OpportunityAt Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at for additional information. Your Job Our preferred location is in the Northeast region (DE, MD, PA, NJ, etc.) of the US near a large airport.Our Team What You Will Do - Understand and manage customer needs within the assigned polypropylene territory or /"book of business./"- Active role in new product identification, development, roll‑out and launch.- Optimize existing customer base and develop profitable new relationships with customers.- Coordinate with technical and business capabilities to achieve sales, business goals, and customer needs.- Understand and manage converter/brand owner relationships within the market.- Assure sales contract process, accounts receivable, claim, pricing, and forecasts are administered.- Communicate supply needs/commitments to ensure efficient management and delivery of supply.- Communicate and share various customer knowledge internally with entire business team.- Understand the customers demand and ensure plan is in place to address.- Manage overall customer base to optimize netbacks and profitability.- Leverage strengths to be the preferred supplier.Who You Are (Basic Qualifications) - Experience in sales in the polymer industry- Bachelor's Degree- Ability to travel up to 50% of the timeWhat Will Put You Ahead - Polyolefin sales experience, with an emphasis on polypropylene- Knowledge within the medical market or OEM experience- Salesforce experience- Ability to speak SpanishWho We Are As a Koch company, INVISTA has a long history of working to make the world around you a better place.From parts for the automotive industry to medical equipment, air bags, food packaging and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of life's essential products to market.The Company Wizeline is a global digital services company helping mid‑size to Fortune 500 companies build, scale, and deliver high‑quality digital products and services.We thrive in solving our customer's challenges through human‑centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data).We help them succeed in building digital capabilities that bring technology to the core of their business.What You Will Bring to the Team As an Account Manager, you will prioritize delivering value and making a measurable impact for clients.You will act as a strategic connector between internal teams and client stakeholders, identifying opportunities, mitigating risks, and creating actionable plans to drive business growth and long‑term partnerships.Location : Must be located in Mexico or the United States (remote or hybrid)Modality : Full TimeMain Responsibilities - Build and maintain strong relationships with clients, ensuring a deep understanding of their needs, business context, and industry trends.- Connect the dots across internal capabilities and client objectives to propose repeatable solutions and strategic initiatives.- Communicate effectively across all levels: from executives to project managers, technical leads, and individual contributors, ensuring alignment and transparency.- Identify and present risk/reward opportunities, and proactively develop strategies to maximize value for both the client and the organization.- Develop leads and generate new opportunities, collaborating closely with sales teams (if assigned) or directly leading the business development process within the account.- Create and maintain comprehensive account plans with clear action items, tracking progress regularly to ensure goals are met.- Foster referrals and upselling opportunities to drive additional revenue streams.Requirements - 5+ years of experience in account management, client success, or business development roles.- Experience working in tech or consulting environments.- Familiarity with CRM tools (e.g., Salesforce, HubSpot).- Knowledge of industry frameworks for client success and growth (e.g., customer journey mapping, account planning methodologies).- Previous experience with data visualization or lead generation tools.- Analytical mindset with the ability to connect business insights to actionable strategies.About Us Wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe.We believe great technology comes from a mix of talents and perspectives.Our core values of ownership, innovation and community are central to our work.Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in‑demand skills.To help you reach your goals, we have access to LinkedIn Learning and Pluralsight, two top‑tier platforms filled with high‑quality content. #J-18808-Ljbffr