Job Title

About the Role Are you excited about building platforms that enable engineers to move fast, safely, and with confidence ? This role sits at the core of our engineering ecosystem, where reliability, observability, and security are first-class citizens , not afterthoughts. This is a hands-on opportunity to grow your expertise in cloud infrastructure, DevOps practices, and platform engineering , supported by mentorship from senior engineers and exposure to real-world, high-impact systems. Key Responsibilities Support platform operations: Assist with maintaining and admin critical platform capabilities (Github, incident.io, JFrog, Kubernetes to name a few) Observability and reliability: Contribute to managing Datadog dashboards, alerts, and logging patterns to improve visibility across services. Security and compliance: Help enforce best practices for secure and compliant service hosting within Kubernetes. • Developer enablement: Work closely with product engineers to improve their experience running services on our platform. Continuous improvement: Participate in incident management and platform reliability culture, automation, and process improvements. Required Qualifications: 5 years of experience with strong fundamentals in software engineering (e.g., one or more programming languages such as Python, Go, or JavaScript). Basic understanding of Linux systems and shell scripting. Exposure to or interest in Kubernetes and containerisation - familiarity with Docker is a plus. Awareness of CI/CD concepts (e.g., GitHub Actions, Jenkins, CircleCI, or similar). Interest in observability tooling (monitoring, logging, tracing) – familiarity with Datadog is a plus. Interest in improving and refining incident management processes Good English communications skills (assessments will be done). What We Offer "Contractor" or “asimilados” contract schemes. . Full-time position 100% remote work – work from anywhere in México. A collaborative, fast-paced, and growth-oriented environment Opportunities to work with modern Cisco technologies in real-world scenarios How to Apply . Please share your updated resume in English , and we’ll be happy to review it and discuss the opportunity in more detail.