Job Title

Now Hiring: Spanish-Speaking Customer Support Specialist (Voice & Chat) – Work from Home Are you fluent in Spanish and English? Do you enjoy helping people and solving problems with professionalism and care? If you're looking to join a fast‑paced, remote‑first team that values growth, communication, and customer satisfaction, this opportunity is for you.What You’ll Be Doing As a Customer Support Specialist, you will be the first point of contact for our Spanish‑speaking customers. You will assist via inbound calls, live chat, and email, ensuring that every customer receives timely, effective, and friendly support.Key ResponsibilitiesDeliver top‑tier support in both Spanish and English through voice and chatTroubleshoot issues and provide effective resolutions with a customer‑first mindsetBuild strong relationships through clear and empathetic communicationWork closely with teammates to deliver consistent and high‑quality serviceProvide customer feedback to help us improve tools and processesWhat We’re Looking For1+ year of remote/online experience in customer service or a similar role.Experience with bilingual customer support is an advantage.Excellent written and verbal communication skills.Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.Calm and solution‑focused under pressure.Familiarity with E‑Commerce and CRM systems is a plus.Fluent in Spanish and English.Tech RequirementsPersonal computer or laptop with a minimum i5 processorReliable internet connection with at least 15 Mbps upload and download speedsPerks And BenefitsCompetitive pay with annual reviewsPaid time off for rest and personal timeMonthly health stipendPerformance‑based bonusesFully remote, permanent work‑from‑home setupBring your bilingual skills and customer service expertise to a team that values excellence, collaboration, and career growth. Apply now and make a lasting impact with every interaction.#J-18808-Ljbffr