Job Title

Mission :Lead the Operational Excellence agenda for Service Workshops by strengthening preventive and corrective maintenance execution, enhancing technical diagnostics capabilities, and promoting best practices in maintenance and equipment operation.This role is responsible for analyzing, defining, and implementing strategies that increase workshop efficiency through process optimization, automation, KPI governance, and strong management control, always ensuring high customer satisfaction and alignment with market demands.Define mid-to-long-term strategy (1–3 years) and Annual Plan, including budget, workforce planning, and continuous improvement initiatives.Align strategy with operational areas (contracts, technical service), commercial teams, and factory stakeholders.Disseminate and embed the Operational Excellence model across the organization.Establish governance frameworks, management control tools, and performance monitoring systems.Continuously analyze and monitor productivity and maintenance KPIs across Service Workshops.Lead the Maintenance Engineering function as a driver of innovation and productivity improvement.Analyze core processes (application, maintenance, performance) to identify deviations and implement corrective actions.Identify improvement opportunities and prioritize them based on feasibility and strategic impact.Research, develop, and lead automation and continuous improvement initiatives that enhance workshop efficiency and service levels.Provide guidance on technical diagnostics and promote best practices in maintenance and equipment operation.Review and approve workshop repair and rebuild quotations; negotiate directly with customers when required.Ensure alignment between approved quotations and purchase orders.Manage technical communications with factory, including warranties, service reports, and service news.Maintain periodic engagement with customers and their operations to strengthen long-term partnerships.Lead and develop the team under responsibility, covering recruitment, capability building, performance management, and succession planning.Foster a high-performance culture focused on quality, collaboration, safety, and customer orientation.Ensure compliance with SYSO, ISO standards, corporate policies, and safety regulations.Maintain strong execution discipline and quality control standards across workshops.Bachelor’s degree in engineering (Industrial, Mechanical, Civil, Mining, Geology, or related field). .Strong technical background in mining equipment and applications (AC equipment preferred).Proven experience leading technical and operational teams.Solid knowledge of management control, project evaluation, and negotiation techniques.Advanced English proficiency.Availability to travel.Strong interpersonal, analytical, and customer-focused mindset.Field-based work model (on-site visits to mining operations).Laptop, home monitor, wireless headset, wireless keyboard, and mobile phone provided.Competitive base salary + % annual variable compensation.Savings fund: % employer contribution (capped according to legal limits).days Christmas bonus (Aguinaldo).Christmas bonus payment.Profit sharing (PTU) paid in May.Grocery vouchers.Major medical insurance (extended to immediate family members).Life insurance.Approximately % gym membership discount (family eligible).% vacation premium.Educational support allowance.Birth support benefit.Marriage support benefit.Bereavement support benefit.Paternity leave.It all starts with people.The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support. All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future.