Job Title

Entry Level Epic Analyst – Ambulatory / Orders Location Mexico or LATAM (Remote / Hybrid) Role Summary We are looking for an Entry Level Epic Analyst to support Epic Ambulatory or Orders applications within a healthcare IT environment. This position is designed for early-career professionals in Mexico or LATAM who want to grow in healthcare technology and gain hands-on experience with Epic systems while working closely with clinical and technical teams. Key Responsibilities Support Epic build and maintenance activities under the guidance of senior analysts Assist with updates to: Order Sets Preference Lists Basic clinical records Participate in testing activities, including: Unit testing Integrated testing Document workflows, system changes, and test results Assist with triaging and resolving low-complexity support tickets Collaborate with clinicians and business users to validate workflows Support go-live or post go-live activities as required Required Qualifications Bachelor’s degree in: Information Technology Healthcare Informatics Biomedical Engineering Computer Science Or related field 0–2 years of experience in: Healthcare IT Clinical systems support EHR or hospital systems Basic understanding of: Clinical workflows (ambulatory or inpatient) Orders, labs, or clinical documentation processes Good written and verbal communication skills in English Strong attention to detail and willingness to learn Preferred Qualifications Exposure to Epic through: Training programs Internships Shadowing or support roles Familiarity with: Ticketing systems (ServiceNow, Jira, Remedy, or similar) Healthcare terminology Interest in pursuing Epic certification (certification not required)