Job Title

Job Overview 8a – 5p (PST)Depending on your skills you will be interviewed for either Maintenance Coordinator or Maintenance Supervisor. If you do not have supervisory experience, you will not be interviewed for Supervisor.ResponsibilitiesTakes initiative, leads projects from start to finish, and solves problems on their own.Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.Final internal decision-maker before founders.Accountable for client confidence during maintenance issues.Lead daily SCRUM meeting with the MX Team.Provide monthly reports on Maintenance for each client to be sent to Clients.Lead weekly meeting with Founders reporting on the activities within MX.Formal 1:1 ownership with all Maintenance Coordinators or Team supporting Maintenance.Understand each of our Clients' Maintenance needs and ensure the SOPs are followed.Conduct daily spot checks on all clients' MX activity.Accountability for MX team performance metrics.Have both professional and friendly interactions, build good relationships, work well with others, and be a strong listener.Manage existing dashboards, and create new ones, for projects in Google Sheets, ClickUp, etc.Coordinate and manage work orders with vendors and tenants.Comfortable using new technology software and a strong ability to learn different technology platforms.Own escalations.Update the status of repairs in Property Management Software.Answer all emails and acknowledge requests within 24 hours.Take initiative to problem solve when needed.Continue to help build out training.Assist in training and onboarding new team members.Have performance discussions with team members.Communicate Ownership's vision and directives to team members.Comfortable suggesting ideas, suggestions, and comments to Ownership.QualificationsMinimum of 3 years in a customer-facing role, utilizing multitasking skills.Minimum of 1 year in a supervisory role.Previous Property Management Experience is required.C1/C2 proficiency in English.Full proficiency in AppFolio. Working knowledge of Buildium is helpful.Knowledge of project management software (such as ClickUp, Asana, , Microsoft Project).Spanish background (dual language speaking).Proactive, excited about leading a team, and wants to be part of building out a company.Working/Technology RequirementsThis is a remote role.You must use your own computer and have reliable internet.Training for all technology will be completed by the Propertyse Team.Communication will occur through Google Meet, email, and portal messaging.This is a contract role that does not include benefits.Contracts are completed through Deel and payments are made through Deel in your preferred currency.You must be able to work 8a – 5p (PST).Maintenance Coordinator: $800 – $1,000 USD.Supervisor – Pay: $1,000 – $1,500 USD based on experience.BenefitsWe believe in autonomy and investing in you when you invest with us.This is a contract role that does not include benefits.Contracts are completed through Deel and payments are made through Deel in your preferred currency.You must be able to work 8a – 5p (PST).Maintenance Coordinator: $800 – $1,000 USD.Supervisor – Pay: $1,000 – $1,500 USD based on experience.#J-18808-Ljbffr