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About Excavation Marketing ProsExcavation Marketing Pros is a fast-growing digital marketing agency serving clients across the United States and Canada. We specialize in lead generation, CRM automation, and full-funnel digital marketing strategies. As we scale, we are looking for a highly technical and operationally-minded leader to serve as the founder's right hand and keep our agency running at its highest level.About the RoleWe are hiring a full-time, fully remote Operations & Automation Manager. This is not a traditional operations role — it requires deep hands-on experience with GoHighLevel, ClickUp, and marketing automation systems and AI. You will be responsible for overseeing production workflows, managing our team's output, troubleshooting technical issues, and ensuring that our clients receive exceptional results every time.If you thrive in a fast-paced agency environment, love building systems, and take pride in turning chaos into order — this role was built for you.Key ResponsibilitiesServe as the operational backbone of the agency, managing day-to-day production and workflow inside ClickUpAct as the primary liaison between account managers, web developers, paid ads management and the founderOversee and optimize GoHighLevel (GHL) sub-accounts, workflows, automations, pipelines, and integrationsMonitor AI and automation systems to ensure they are functioning at peak performanceProactively identify operational bottlenecks and implement solutions before they impact clientsManage A2P 10DLC compliance, spam/robo-call mitigation, and telecom-related issuesTroubleshoot technical issues across CRM platforms, Zapier, APIs, and third-party integrationsTrack team performance, deadlines, and deliverables to ensure nothing falls through the cracksSupport onboarding of new clients and ensure smooth handoffs between departmentsContinuously improve internal processes and document SOPsWhat We Are Looking ForMinimum 2 years of experience working inside a digital marketing agency in an operations management roleAdvanced, hands-on experience with GoHighLevel (GHL) — this is non-negotiableProficiency with ClickUp for project and task managementStrong understanding of marketing automation, CRM workflows, Zapier, and API integrationsExperience with A2P 10DLC registration and telecom compliance is a strong assetExceptional organizational skills with the ability to manage multiple priorities simultaneouslyStrong written and verbal communication skillsA proactive, ownership-oriented mindset — you solve problems before being askedComfortable working independently in a remote environmentStrong understanding and proficient use of Manus, OpenClaw or both (Huge plus)Compensation and Details$54,000-$66,000 USDEmployment Type: Full-Time, PermanentLocation: Fully Remote Hours: Monday to Friday, standard business hours (flexible)5 weeks paid time offWhy Join Excavation Marketing ProsWork directly with the founder in a high-impact, high-visibility roleBe part of a growing agency with a strong client base and ambitious growth plansFlexible remote work environmentOpportunity to build and lead systems that shape the future of the companyCompetitive compensation with room to grow