Job Responsibilities- Develop and maintain business relationships with local pharmaceutical, cosmetics, and healthcare product manufacturers using glass bottles in Mexico to ensure long-term cooperation stability. - Understand customer needs in purchasing, quality, and production departments and provide professional medical glass product solutions. - Accurately communicate customers' quality, compliance, and technical requirements for packaging materials to China headquarters for coordination of production and delivery. - Handle customer feedback and quality complaints, coordinating with internal quality inspection departments to close the loop on issues. - Promote customer repurchase plans to improve satisfaction and market share. - Assist in the operation and coordination of the local warehouse and team, supporting headquarters in developing the Mexico market system.Core Qualities- Outgoing and proactive: Willing to visit clients frequently and actively promote cooperation. - Meticulous and detail-oriented: Accurately record and convey clients' compliance and quality requirements. - Stress-resistant: Able to handle urgent orders and unexpected issues calmly. - Integrity and reliability: Strictly fulfill delivery schedules and product standards. - Confidentiality: Protect client purchasing and quality information rigorously.Key Competencies- Familiar with product applications in the pharmaceutical, cosmetics, and healthcare packaging industries. - Understand customer purchasing, quality inspection, and after-sales processes. - Strong cross-cultural communication and coordination skills for effective China–Mexico team collaboration. - Ability to convert vague customer needs into clear product solutions.Experience Requirements- Minimum 3 years of experience in the pharmaceutical, cosmetics, healthcare, or glass packaging materials industry, or direct client-facing roles with manufacturers. - At least 1 year of direct service experience with pharmaceutical/cosmetic/healthcare clients (flexible for exceptional candidates). - Preferred: Experience serving Mexico pharmaceutical companies or branches of international pharma/cosmetics/healthcare firms. - Preferred: Proven track record of maintaining client relationships for 2+ years with measurable repurchase rate improvement.Bonus Points- Ability to independently develop annual client maintenance plans. - Familiarity with Mexico pharmaceutical regulations and purchasing preferences.We Offer- Competitive salary and performance bonuses. - Comprehensive training support (product knowledge, regulations, and sales techniques). - International teamwork environment with career growth opportunities.
Job Title
Sales Representative